Local Planning Agency Management Flashcards
Elements of the best organizations
Strong visionary leadership, excellent communication, coordination and collaboration
Most important department asset
Great staff
Most important function of planning office
Permitting. Also area for most improvement
First step of plan evaluation
Check for completeness
Most likely process to cause disputes
Permitting process
Accreditation
No formalized accreditation program for planners
Missions
Planning departments are mission-driven
Open Office Pros & Cons
Pros: sharing ideas, lower cost, higher density workplace
Cons: Noisy, lack of privacy
Horizontal Organizations
Grouping departments by time-frame and theme, like Management Dept. (human resources, staffing, IT), Current Planning Dept. (permitting, environmental assessments, project management), and Advance or Long-Range Planning (strategic plans and comprehensive plans)
Organizing by Specialty
Planning specialty and vertical integration by skillset (transportation dept., land use dept., housing dept.)
Functional Organization
By department function (Planning dept., Regulations dept., IT dept., Investment dept., Policy dept.)
Legal Status of Agency Organization
By Legislative (planning, code writing, implementation), quasi-judicial (regulatory and entitlement process) and enforcement (permit administration)
Most recommended organization choice
Planning and implementation are located in the same department
Sustainability department location
Newer branch of planning. Can be integrated into elected office or existing office. Can also be its own office.
Model Permit Process
1) All info is available via web & trained front counter staff
2) Single point of contact
3) Ongoing collaborative review
4) Completeness review
5) Permit application & tracking software
6) One-step approach
7) Fast-Track options
8) Continuous communications
9) Assignment of approvals to easiest level
10) Mediation option
11) Development or proffer agreements
12) Staff reports
13) Consolidated public hearings
14) Internal feedback & continuous improvement
15) Disclosure of mitigation formulas