LO4 - Disclosures of abuse: stages of responding to disclosure (DIECT DISCLOURES) Flashcards

1
Q

listening carefully and attentively

A
  1. open body language.
  2. eye contact
  3. don’t look around
  4. don’t stare
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2
Q

be aware of your own body language and facial expressions.

A
  1. mirror their body language to make them feel for comfortable.
  2. an open and positive body language
  3. making sure that your facial expression isn’t over the top or in disgust.
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3
Q

communicate at their pace.

A
  1. don’t rush them.
  2. give them attention.
  3. verbally speak at their pace to make them feel at ease.
  4. use the same types of words as them.
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4
Q

take them seriously

A
  1. telling them that you believe them, to make them feel more comfortable (thank you for telling me).
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5
Q

reassure them

A
  1. i am going to help you.
  2. i am here for you
  3. you have been really brave.
  4. this must have been really hard.
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6
Q

unconditional acceptance

A
  1. reassure that you do believe them.
  2. making sure that they know that they have done the right thing by reporting
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7
Q

boundaries and confidentially

A
  1. never promising to kept it a secret
  2. explain that if your at risk of harm or abuse then i need to protect you.
  3. need to know basis
  4. no gossiping
  5. speaking in private rooms
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8
Q

follow procedures in a setting

A

1.safeguarding policy
2. reporting to DPO (designated protection officer.
3. responsible for safeguarding
4. reporting procedures

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9
Q

dealing with your own feelings

A
  1. talking to your manager - talking to release pressure/stress.
  2. counselling services (from place of work)
  3. writing it down (password protection, shredded if on paper).
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