LO4 - Disclosures of abuse: stages of responding to disclosure (DIECT DISCLOURES) Flashcards
1
Q
listening carefully and attentively
A
- open body language.
- eye contact
- don’t look around
- don’t stare
2
Q
be aware of your own body language and facial expressions.
A
- mirror their body language to make them feel for comfortable.
- an open and positive body language
- making sure that your facial expression isn’t over the top or in disgust.
3
Q
communicate at their pace.
A
- don’t rush them.
- give them attention.
- verbally speak at their pace to make them feel at ease.
- use the same types of words as them.
4
Q
take them seriously
A
- telling them that you believe them, to make them feel more comfortable (thank you for telling me).
5
Q
reassure them
A
- i am going to help you.
- i am here for you
- you have been really brave.
- this must have been really hard.
6
Q
unconditional acceptance
A
- reassure that you do believe them.
- making sure that they know that they have done the right thing by reporting
7
Q
boundaries and confidentially
A
- never promising to kept it a secret
- explain that if your at risk of harm or abuse then i need to protect you.
- need to know basis
- no gossiping
- speaking in private rooms
8
Q
follow procedures in a setting
A
1.safeguarding policy
2. reporting to DPO (designated protection officer.
3. responsible for safeguarding
4. reporting procedures
9
Q
dealing with your own feelings
A
- talking to your manager - talking to release pressure/stress.
- counselling services (from place of work)
- writing it down (password protection, shredded if on paper).