LO3 - legalisation: health and social care act 2008 (care quality commission) Flashcards

1
Q

what are the 5 key questions asked on an inspection?

A
  1. are they safe? (Protected from harm/abuse)?
  2. are they effective? (Achieving good outcomes)
  3. are they caring? (Kindness and respect)
  4. are they responsive to people’s needs? (Meeting people’s needs)
  5. are they well-led? (Approachable staff and manager relationship)
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2
Q

what’s the grading?

A

green star = outstanding
green = good
orange = requires improvement
red = inadequate

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3
Q

if somewhere is inadequate then what can happen?

A

the place can be closed down or they can have a certain amount of time before they will come and check to see improvements.

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4
Q

what do they over see?

A

registration of health and social care settings, they inspect the quality of the service being provided.

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5
Q

what is this act and how does it work?

A

established the care quality commission as a regulator (CQC). so, you must register with the CQC and apply to open where they will inspect the setting to then award the grades.

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