LO 2.1.4: Identify the effect of a client’s learning style on the format and presentation of a financial plan.

Question 1

Learning styles

Answer 1

when talking to clients, you should be able to determine what kind of learner they are; majority are visual learners

Question 2

Visual Learner

Answer 2

Respond to visual objects

• Graphs, charts, pictures, and reading information
• Visuals in data collection software
• Express themselves through facial expressions,
• interests are movies and spectator sports

Question 3

Auditory Learner

Answer 3

Retain info by hearing or speaking, be clear and concise

• Discuss goals before writing them down
• Express themselves through words
• Interests are music and conversation

Question 4

Kinesthetic Learner

Answer 4

People who use their hands, want to be engaged in the process

• Can take notes, punch numbers into calculators
• Express through body language
• Enjoys physical activities

Question 5

How should a client’s learning style affect the format and presentation of a financial plan

Answer 5

People are a combination of all 3 styles

• Observe, notice which learning style is dominant in the client
• Connecting with learning style helps the client understand and commit to the plan we are presenting to them