Line Management: Discovery Questions > Pain Points (Before Scenarios | Negative Consequences) COPY Flashcards

1
Q

Line Management (Services) Discovery: Organizational Initiatives

A

Explain the Initiatives your organization will engage in over the next 3, 6, or 12 months. How do you ensure initiatives are delivered on time & within budget

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2
Q

Line Management (Services) Discovery: Enterprise Initiatives

A

What overarching enterprise initiatives do your projects support? Who else would the success or failure of these projects impact?

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3
Q

Line Management (Services & Staffing) Trap Setting: Hiring Manager

A

What do you see as the biggest risk in your ability to achieve your goals?

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4
Q

Line Management (Services) Pain: Before Scenarios Negative Consequences

A
  1. Projects Behind Schedule, over budget, or risk of failure
  2. Inability to acquire the right talent
  3. Inconsistent or inefficient hiring process
  4. Risk or damaged internal or external credibility
  5. Inability to deliver on initiatives
  6. Turnover low morale & reduction in productivity
  7. Too few resources to deliver in a specified timeframe or current resources lack relevant expertise
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5
Q

Line Management or Economic Buyer: Pain Before Scenario Negative Consequences

A
  1. What is the biggest business issue facing your company right now. (Stick to your guns they will give you technical issues at first, but keep asking and follow pain to business outcome)
  2. How is the end customer impacted by the work you are doing.

3.Who on the business side care’s most about what you are doing and why?

  1. What feedback are you getting from your customers internally who are supporting the companies customers externally
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