Lesson 9 - Chapter 2: Troubleshooting Tools Flashcards

1
Q

What is the idea behind Windows Error Reporting?

A

to tell the people who make the program that there’s a problem with it so they can fix it

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2
Q

Where is the Problem Reports applet located?

A

Control Panel (use the search function)

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3
Q

What does the Problem Reports applet list?

A

lists all Windows Error Reporting issues (plus a few items like firewall and anti-malware status)

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4
Q

How do you clear a single problem from the list and also the entire log? (2 ways)

A
  1. Right-click an issue, delete
  2. “Clear all problem reports” button
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5
Q

Action Center has changed over the years according to the Windows version. What did the Action Center show in Windows <8.1?

A

the Action Center was a Control Panel applet that showed security and maintenance warnings

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6
Q

What was the Action Center renamed to in Windows 10 and up?

A

Security and Maintenance

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7
Q

In Windows 10, what is sometimes still called the Action Center?

A

the pop-up pane that you access from the taskbar with setting shortcuts in tiles, and status messages (the message icon)

(also called Notifications pane)

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8
Q

Can you customize the Security and Maintenance applet?

A

Yes, with the settings link on the left side pane (Win10)

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9
Q

What does the Notifications Pane icon look like?

A

A cartoon-like message-looking icon on the lower right taskbar

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10
Q

What’s the difference between clicking icons in the taskbar notification area in Win10 versus Win11?

A

In Windows 10: they open their own mini-pane for that specific setting (like volume)
In Windows 11: a single mini-pane for multiple settings opens (called the Action Pane)

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11
Q

What is the Action Pane?

A

A Windows 11 mini-pane that appears when you click default icons (like volume, network) in the taskbar that includes multiple settings

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12
Q

In Windows 11, when does a larger Action Pane open?

A

when you click the “new notification” numbered circle showing the Action Pane and notifications

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13
Q

What can you disable or modify to preserve valuable system resources like RAM/CPU?

A

Disable/Modify graphic effects via the Visual Effects tab in Performance Options (same area as Virtual Memory)

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14
Q

How do you access the lesser-known assessment tool for Device Performance and Health? (3 steps)

A

Settings > search ‘Performance’> Device Performance and Health

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15
Q

Windows includes a troubleshooting tool for….?

A

almost any kind of problem a system can have (especially hardware)

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16
Q

How do you access the Windows troubleshooting tools in Win10 and Win11?

A

Win10: System > Update & Security > Troubleshoot > Additional troubleshooters

Win11: System > Troubleshoot > Other troubleshooters

(Win 10 just has an extra step of clicking to Update & Security)