Lesson 3 Flashcards
what is classical approach to management means ?
focuses on labor specialization, and rewards to increase organizational productivity and, as a result, profits
main 2 theories classical management devided into?
- scientific management theroy
2. general administrative thery
who are the key contributors of scientific mananagement?
- fredrick winslow talor
- frank and lilian gilbreth
- henry l.gantt
what did theroy of scientific management aimed to do?
to improve economic efficiency , especially labor productivity
what are the principles of taylor scientific management?
- Develop science for each aspect of a person’s work to replace the current “rule of thumb” method.
- scientifically select, train and develope the worker
- actively collaborate with workers to ensure that all work is completed in based on the principles of the science that has been developed
- Management and workers should share work and responsibility almost equally.
contribution of taylor scientific management?
- proved the importance of performance pay
- introduced a detailed analysis of tasks and jobs
- demostrated the personnel slection and training
critisms faced by taylor?
- did not recognize the social aspects of work and the higher needs of workers
- did not ackowledge varience among individuals
- ignored workers ideas and suggestion
what is gilberths motion study?
- FOCUS : one best way to perform a job
»_space; motion study : reducing
each job to the most basic
movement possible - THERBLIGS :system to identify the basic human motions
- managers need to communicate with their workers about their job related skills in order to this motions study to have a great impact on ther jobs
what did gantt did to the scientific management
- he developed gantt chart, - tool for planning
- through task scheduling innovation and rewarding innovation, systems can be improved.
- By summarizing what work is scheduled for specific time periods, how much has been completed, managers can increase efficiency.
- Reward the managers when their staff meets expectations
- importance of employee development, training, and motivation
- piece-rate wages’ inefficiency
- Production vs Over Production
- Over Production: through a bonus system
what is general admistrational theory?
a management strategy that focuses on identifying the duties of managers and what creates good management practice
what are the fayol’s 14 principles of management?
- Division of work
- Authority
- Discipline
- Unity of command
- Unity of direction
- Subordination of individual interests to the general interest
- Remuneration
- Centralization
- Scalar chain
- Order
- Equity
- Stability of tenure of personnel
- Initiative
- Esprit de corps
what are fayol’s 3 general themes?
- Organizational efficiency
- The correct handling of people
- Appropriate management actions
what is bureaucracy?
anorganization that is recognized by its labor division, unique class structure, extensive rules, and distant relationships.
what are the characteristics of Bureaucracy?
- Division of labor: Jobs broken down into simple, routine, and well-defined tasks
- Authority hierarchy: Positions organized in a hierarchy with a clear chain of command
- Formal selection: People selected for jobs based on technical qualifications
- Formal rules and regulations: System of written rules and standard operating procedures
- Impersonality: Uniform application of rules and controls, not according to personalities
- Career orientation: Managers are career professionals, not owners of units they manage
what are the limitation of classical approach?
- does not properly pay attention to human qualities
- People today do not influenced by bonuses
- is seen as ignoring effective human aspects
>> Motivation, Conflict, Communication, and Leadership
