Lesson 2

Question 1

what are 3 main cataegory managers roles are devided in?

Answer 1

1. interpersonal අන්තර් පුද්ගල
2. informational
3. decisional

Question 2

what are inetrpersonal roles?

Answer 2

1. figurehead
2. leader
3. liaison සම්බන්ධතාවය

Question 3

what are the roles included in informational roles?

Answer 3

1. monitor
2. disseminator බෙදාහරින්නා
3. spokesperson

Question 4

what are the roles included in decisional roles?

Answer 4

1. entrepreneur
2. disturbance handler බාධා හසුරුවන්නා
3. resource allocator සම්පත් වෙන් කරන්නා
4. negotiator

Question 5

figurehead role responsibility

Answer 5

have social, ceremonial and legal responsibilities and expected to be a source of inspiration

Question 6

what is leader role responsibility

Answer 6

1. create vision
2. set a direction
3. inspire and align people to accomplish goals

Question 7

what is liaison role responsibility?

Answer 7

involves managers in interpersonal relationships outside of their area of authority

Question 8

what is Monitor role responsibility?

Answer 8

1. regularly seek out information related to the organization and industry
2. looking for relevant changes in the environment

Question 9

what is disseminator බෙදාහරින්නා role responsibility?

Answer 9

Inform your colleagues and team about potentially useful information.

Question 10

what is spokesperson responsibility ?

Answer 10

represent and speak for their organization

Question 11

what is management skill?

Answer 11

Abilities to carry out the process of achieving organizational goals by working with people and other organizational resources

Question 12

3 main managemnet skill according to robert L Katz

Answer 12

1. tecnical skill
2. human skill
3. conceptual skill සංකල්පීය

Question 13

why technical skill imaportant තාක්ෂණික කුසලතා

Answer 13

1. manager’s responsibility to have specialized knowledge in the field on which he working
2. identifying when and how to use the skill

Question 13

why human skill important?

මානව කුසලතාව

Answer 13

1. to coach and mentor skills
2. working with diverse people and cultures
3. netwroking within and outside of the environment
4. working in teams

Question 14

why is conceptual skills are important?

Answer 14

1. abilityto use information to solve business problems
2. identify the opprtunity for innovation
3. identify problems and propose a solution
4. Selection of important information from large amounts of data
5. to undertsand the business’ model

Question 15

what is science of Management

Answer 15

when management problem cam be apporoached in a logical systematic way,

Question 16

art of management?

Answer 16

when solving management problems based on your experience , your insights, , communication and manangement skill

Question 17

management vs administration

Answer 17

Management: systematic way of managing people and things within the organization.

The administration: defined as an act of administering the whole organization by a group of people.