Lesson 1 ( introduction to Management ) Flashcards

1
Q

what is an organization?

A

Two or more people who work together in a structured way to achieve a specific goal or set of goals

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2
Q

what are the 3 characteristics of organization?

A
  1. distinct goal
  2. purposeful structure
  3. people
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3
Q

what are main types of organizations?

A
  1. goal > 1. profit 2. non profit

2. Formality > 1. formal 2. informal

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4
Q

what managesrs do?

A

plan, organize, direct and control organizational resources to achieve common organizational goal

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5
Q

key elements in the of management

A
  1. Organizational Goals
  2. Resources
  3. Efficiency
  4. Effectiveness
  5. Functions of management&raquo_space; Planning, Organiziing,Leading and controlling
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6
Q

what are the main 4 factors of resources?

A

Human
Financial
Physical
Informational

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7
Q

definition of efficiency කාර්යක්ෂමතාව

A

gettingthe highest amount of output from the least amount of input

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8
Q

definition of efectiveness ඵලදායී බව

A

accomplishing organisational goals

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9
Q

who is a manager?

A

A person responsible for planning, organizing, directing, and controlling organizational resources in order to achieveorganizational goal.

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9
Q

who is a manager?

A

A person responsible for planning, organizing, directing, and controlling organizational resources in order to achieveorganizational goal.

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10
Q

what are the main 2 types of managers

A
  1. based on levels&raquo_space; 1. top level 2. middle level 3. front line
  2. based on funtion&raquo_space; 1. funtional manager 2. general manager ( the manager who controls almost everything)
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11
Q

define frontline manangers and key tasks

A

Individuals who manage the work of non-managerial employees

key tasks
1. Supervise and coordinate the activities of operating employees

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12
Q

define middle managers and key tasks

A

Individuals who manage the work of first-line managers

key tasks
1. Responsible for carry out the policies and plans developed by top managers.

  1. Develop program and procedures.
  2. Supervising and coordinating the activities of lower-level managers
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13
Q

define top managers and key taks

A

Individuals who are in responsible to make decisions and developing plans and goals for the entire organization.

key tasks
1. Create the organization’s goals, overall strategy, and operating policies.

  1. Officially represent the organization to the external environment
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14
Q

functional manager responsibility and examples

A

A responsibility is limited only to a certain field/scope.

examples :

Production /Operation Manager
Marketing Manager
Finance Manager
Human Resource Manager

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15
Q

general manager responsibility and examples

A

A responsibility is NOT limited to a certain field/scope

example :
General Manager (GM)
16
Q

what are the 3 approches to define what managers do?

A
  1. Functions they perform.
  2. Roles they play.
  3. Skills they need
17
Q

5 Management functions by Henry Fayol

A
planning 
organizing
commanding
coordinating
controlling
18
Q

what are widley accepted 4

management functions?

A

Planning
Organizing
Leading
Controlling