Lecture 3/Chapter 4

Question 1

What are some interviewing techniques to avoid?

Answer 1

Providing false assurance/reassurance, interrupting the patient, giving unsolicited advice, talking too much, and speaking in professional jargon

Question 2

What do you do when communicating to geriatric patients?

Answer 2

Do not assume that they are senile/confused and locate a hearing aid, glasses, and/or dentures before leaving

Question 3

What are Base Station Radios?

Answer 3

A station in a fixed place that contains a transmitter and a receiver

Question 4

What are mobile/portable radios?

Answer 4

Installed in a vehicle and used to communicate with a dispatcher and medical control

Question 5

What are repeater-based systems?

Answer 5

Receives messages and signals on one frequency, then automatically retransmits them on a second frequency

Question 6

What digital equipment is used?

Answer 6

Cellular telephones or satellite phones

Question 7

What information can come through dispatch?

Answer 7

Nature/severity of the injury/illness/incident, the location of the incident, the number of patients, responses by other agencies, special information, and the time dispatched