Lecture 28 The Role of Electronic Systems in Patient Care

Question 1

What is a single sign on

Answer 1

• Single Sign on enables you to log onto any computer within NHSG network and it remembers your login credentials for certain systems such as email, PMS etc

Question 2

What does electronic communication mean

Answer 2

means communication by computer. This can take many forms such as email, text messaging, video conferencing and patient portals.

Question 3

How is text messaging used by the NHS

Answer 3

• Used clinically to remind patients of appointments via automated systems such as Mjog
• Used also in an acute setting to text nurses or doctors that shifts need to be filled – Nurse Bank especially

Question 4

Name primary and speciality patient portals

Answer 4

•	Primary care portals
–	EMIS
–	Vision on-line services
•	Specialty specific portals
–	Renal Patient View
–	My Diabetes

Question 5

Importance of electronic records instead of paper

Answer 5

• Risk of damage
• Not enough room for physical
• Tie consuming
• Health and safety
• Retention policies

Question 6

What is the solution to paper records

Answer 6

• EPR- Electronic patient record

Question 7

Benefits of EPR

Answer 7

• Saves money – money on offsite storage, wages and significant time benefits
• Most up to date records available, anytime – 24/7
• Accurate and auditable

Question 8

Challenges of EPR

Answer 8

• Clinicians may feel that it takes longer to look up an electronic patient record rather than flick through a paper record
• Culture change
• Process change

Question 9

What is HEPMA

Answer 9

• Hospital Electronic Prescribing & Medicines Administration
• Auditable
• Paper could be lost or misplaced

Question 10

Benefits of HEPMA

Answer 10

• Cost benefits
• Reduction in prescribing errors
• Remove problems with deciphering handwriting
Quicker and easier to order medicines

Question 11

What is CarePortal

Answer 11

• Integrated digital view of patient’s health and social data throughout North of Scotland – Highland, Grampian, Orkney & Shetland
• Web based portal
• Patients flow across the region, by linking primary and secondary and social care systems, clinicians will have a complete picture of a patient, ensuring they can make the most informed decisions