Lecture 2 + Reading Flashcards
What is a project?
temporary endeavour undertaken to create a unique product or service
Distinctive features of a project
- start and finish
- lifecycle
- budget
- activities that are essentialy unique and non-repetitive
- use of resources which need coordinating
- single point of responsibility (project manager)
Project Management defined by PMBOK as nine knowledge areas:
- Scope
- Time
- Cost
- Quality
- HRM
- Communication
- Risk
- Procurement
- Integration
Management-by-Projects approach
encourages:
- organisation flexibility
- decentralised management responsibility
- holistic view of problems
- goal-oriented problem solution process
Programme Management
project management office is managing a large capital project
Portfolio Management
project management office running a number of unrelated projects
Technical Management
on smaller projects the project manager may be expected to be the technical expert
PMBOK body of knowledge subdivided into four core elements
- scope
- time
- cost
- quality
non-executive project management
role carried out in house to the client’s organisation or within interdisciplinary practices
executive project management
a role undertaken by a firm or person independent of the other contributors to the process
Golden Triangle
- Cost
- Time
- Quality
Project success for the client:
achieving the stated benefits as defined in the business case
Project success for the PM
meeting agreed scope in terms of time, cost and quality as defined in the project management plan
Project success for the design team
completing the successful design of an award winning building
Project sucess for the contractor
making a large amount of money
Global construction project management
- overseas client
- international supply chain
- internationally based design team
- use of foreign labour
- complex overseas funding arrangement
Positives of KPIs
- drive for continuous improvement
- client satisfaction and service
- air of opennes
- passion to get it right/ make it better
Problems of KPIs
- accuracy of measurement
- who should measure it
- the cost?
KPI
Key Performance Indicator
- performance measurement
- usually made on balanced scorecard
- values set against an industry benchmark standard
- KPIs may be kept internal to an organisation or may be published so a comparison of performance can be made across organisations
The Construction Client’s Group KPI groups
- 3 time
- 3 cost
- 3 client satisfaction
- Use Again
- Value for Money
- Defects on Handover
- Defects Clearance
- LTIs
Nine KPI Categories
- Time
- Cost
- Value and Profit
- Health and Safety
- Environmental Performance
- Quality
- Functionality
- User Expectation and Satisfaction
- Participant’s Satisfaction