Lecture 11 # Employment Communication Flashcards
One-Shot Revision (28 cards)
Employment Communication
1. What is employment communication?
Employment communication involves all interactions related to hiring, managing, and developing employees, ensuring clear exchanges that support organizational goals.
Writing CVs
3. What is a CV?
A CV (Curriculum Vitae) is a document summarizing your education, work experience, skills, and achievements, used for job applications.
- Name some key aspects of employment communication.
Key aspects include recruitment & onboarding, performance management, employee relations, training & development, and termination & offboarding.
- What are the types of CVs?
Chronological, Functional, and Combination CVs.
- What is Chronological CV?
Chronological CV: Lists work experience in reverse chronological order, starting with the most recent job.
- What are the basic sections of a CV?
Name and contact details, education, work experience, other relevant experience, achievements, and referees.
- What is Functional CV?
Functional CV: Focuses on skills and abilities, highlighting relevant achievements rather than work history.
- What is Combination CV?
Combination CV: Merges elements of both chronological and functional CVs, detailing skills and qualifications along with work history.
Group Discussions
9. What is a group discussion in business?
A group discussion is a structured conversation aimed at problem-solving, decision-making, or exploring ideas through collaboration and communication.
- What are the key elements of a group discussion?
Collaboration, communication, problem-solving, and decision-making.
Interview Types
11. What is a structured interview?
A structured interview follows a set list of questions, ensuring consistency across candidates.
- Define a group interview.
A group interview involves multiple candidates being interviewed simultaneously, often to assess teamwork and communication.
- What is an unstructured interview?
An unstructured interview is conversational and flexible, with questions varying based on the candidate’s responses.
- Define a job interview.
A job interview is a formal meeting between a candidate and employer to evaluate the candidate’s suitability for a role.
Interview Skills
15. What are the key skills needed for an interview?
Preparation, communication, active listening, body language, answering questions, asking questions, and follow-up.
- What is the STAR method in interviews?
STAR stands for Situation, Task, Action, and Result, a method for structuring responses to behavioral questions.
Technological Advancement in Business Communication
17. How has technology impacted business communication?
It has increased speed, global reach, collaboration, cost reduction, personalization, data management, and raised security concerns.
- Give examples of technologies improving business communication.
Instant messaging (Slack), video conferencing (Zoom), and real-time document editing (Google Workspace).
Communication Networks
19. What is a communication network?
A communication network refers to the structure through which information flows within an organization or between individuals.
- Types of Communication Network?
Types of Communication Network:
a. Intranet
b. Internet
c. E-mails
d. Teleconferencing
e. Videoconferencing
f. E-commerce
g. Off shore help
h. SMS
- What is an E-mails?
E-mail is a method of exchanging digital messages over the internet, commonly used for formal business communication.
- What is an Intranet?
Intranet is a private network used within an organization for internal communication and collaboration.
- What is an Internet?
Internet is a global network connecting millions of systems, enabling worldwide communication and information exchange.
- What is an Teleconferencing?
Teleconferencing is a communication technology allowing live audio meetings between participants in different locations.
