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BCRW FLEX > Lecture 11 # Employment Communication > Flashcards

Lecture 11 # Employment Communication Flashcards

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1
Q

Employment Communication
1. What is employment communication?

A

Employment communication involves all interactions related to hiring, managing, and developing employees, ensuring clear exchanges that support organizational goals.

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2
Q

Writing CVs
3. What is a CV?

A

A CV (Curriculum Vitae) is a document summarizing your education, work experience, skills, and achievements, used for job applications.

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3
Q
  1. Name some key aspects of employment communication.
A

Key aspects include recruitment & onboarding, performance management, employee relations, training & development, and termination & offboarding.

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4
Q
  1. What are the types of CVs?
A

Chronological, Functional, and Combination CVs.

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4
Q
  1. What is Chronological CV?
A

Chronological CV: Lists work experience in reverse chronological order, starting with the most recent job.

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5
Q
  1. What are the basic sections of a CV?
A

Name and contact details, education, work experience, other relevant experience, achievements, and referees.

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6
Q
  1. What is Functional CV?
A

Functional CV: Focuses on skills and abilities, highlighting relevant achievements rather than work history.

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7
Q
  1. What is Combination CV?
A

Combination CV: Merges elements of both chronological and functional CVs, detailing skills and qualifications along with work history.

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8
Q

Group Discussions
9. What is a group discussion in business?

A

A group discussion is a structured conversation aimed at problem-solving, decision-making, or exploring ideas through collaboration and communication.

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9
Q
  1. What are the key elements of a group discussion?
A

Collaboration, communication, problem-solving, and decision-making.

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9
Q

Interview Types
11. What is a structured interview?

A

A structured interview follows a set list of questions, ensuring consistency across candidates.

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10
Q
  1. Define a group interview.
A

A group interview involves multiple candidates being interviewed simultaneously, often to assess teamwork and communication.

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10
Q
  1. What is an unstructured interview?
A

An unstructured interview is conversational and flexible, with questions varying based on the candidate’s responses.

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11
Q
  1. Define a job interview.
A

A job interview is a formal meeting between a candidate and employer to evaluate the candidate’s suitability for a role.

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12
Q

Interview Skills
15. What are the key skills needed for an interview?

A

Preparation, communication, active listening, body language, answering questions, asking questions, and follow-up.

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13
Q
  1. What is the STAR method in interviews?
A

STAR stands for Situation, Task, Action, and Result, a method for structuring responses to behavioral questions.

14
Q

Technological Advancement in Business Communication
17. How has technology impacted business communication?

A

It has increased speed, global reach, collaboration, cost reduction, personalization, data management, and raised security concerns.

15
Q
  1. Give examples of technologies improving business communication.
A

Instant messaging (Slack), video conferencing (Zoom), and real-time document editing (Google Workspace).

15
Q

Communication Networks
19. What is a communication network?

A

A communication network refers to the structure through which information flows within an organization or between individuals.

16
Q
  1. Types of Communication Network?
A

Types of Communication Network:
a. Intranet
b. Internet
c. E-mails
d. Teleconferencing
e. Videoconferencing
f. E-commerce
g. Off shore help
h. SMS

17
Q
  1. What is an E-mails?
A

E-mail is a method of exchanging digital messages over the internet, commonly used for formal business communication.

18
Q
  1. What is an Intranet?
A

Intranet is a private network used within an organization for internal communication and collaboration.

18
Q
  1. What is an Internet?
A

Internet is a global network connecting millions of systems, enabling worldwide communication and information exchange.

19
Q
  1. What is an Teleconferencing?
A

Teleconferencing is a communication technology allowing live audio meetings between participants in different locations.

20
Q
  1. What is Videoconferencing ?
A

Videoconferencing allows users in different locations to hold face-to-face meetings using video and audio transmission.

21
Q
  1. What is an E-commerce?
A

E-commerce is the buying and selling of goods and services online, such as through Amazon or other platforms.

22
Q
  1. Define offshore help.
A

Offshore help is outsourcing services to providers in different countries for lower costs and time zone advantages.

23
Q
  1. What is an SMS (Short Message Service)?
A

SMS (Short Message Service) is text messaging service used for sending short messages between mobile devices.

BCRW FLEX (12 decks)

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