Lecture 07 # Prepare Opinions & Arguments Flashcards
One-Shot Revision
- What is an opinion in the business context?
An opinion reflects a personal or professional judgment formed based on experience, knowledge, or beliefs.
- What is an idea in business?
A creative thought or concept aimed at solving a problem, improving a process, or creating new opportunities.
- What is an argument in business?
A presentation of reasons or evidence to support or refute a particular point of view or course of action.
- What is the first step in brainstorming?
Define the problem or objective clearly.
- What should be encouraged during brainstorming?
Free thinking and non-judgmental input from participants.
- What is the Six Thinking Hats technique?
A method where different “hats” represent different perspectives for analyzing a problem.
- What is mind mapping in thinking techniques?
A visual method for organizing ideas and their related subtopics to see connections.
- What does SWOT analysis assess?
Strengths, Weaknesses, Opportunities, and Threats for strategic planning.
- What is lateral thinking?
A creative approach to problem-solving by seeking unconventional solutions.
- What does SCAMPER stand for in thinking techniques?
Substitution, Combination, Adaptation, Modification, Put to another use, Elimination, and Reversal.
- What is the benefit of sending targeted emails?
It ensures the message reaches the relevant recipients, preventing unnecessary forwarding.
- Why should you limit graphics in email writing?
To avoid clutter and ensure the email is easy to load and read.
- Why is it important to be concise in email writing?
To ensure the message is clear and efficient for the reader to process.
- What does maintaining politeness in email writing achieve?
It helps create a respectful and professional communication environment.
- Why should capital letters be used sparingly in emails?
To avoid appearing too assertive or aggressive in tone.
