L+D q4 Flashcards
According to Kirkpatrick, the following four questions need to be asked when selecting participants for a training program
- Who can benefit from the training?
- What programs are required by law or by government edict?
- Should the training be voluntary or compulsory?
- Should the participants be segregated by level in the organization, or should two or more levels be included in the same class?
Keys to creating a learning climate
pre-arrival factors
greeting
learning environment/facility
trainer’s behavior and style
training delivery problems
problem participants
delivery problems (fear, credibility, experience)
METHODS TO TRANSFER TRAINING ON THE JOB
Perform (most used), assess, explain, instruct, lead (least used)
% of training is not applied on the job
The Conference Board of
Canada reported that only
?% of organizations
indicated employees apply
learning immediately after
a training program
60-90
46
barriers to transfer of training
lack of managerial support
no training culture
no opportunities to perform
systems and process do not support the new skills
lack of resources
TRAINING INPUTS - TRAINEE CHARACTERISTICS
cognitive ability, motivation, internal locus of control, self-efficacy, motivation to transfer, intentions to transfer
TRAINING INPUTS - TRAINING DESIGN
identical elements, general principles, stimulus variability
TRAINING INPUTS - WORK ENVIRONMENT
pre-training environment
post training environment
TRAINING INPUTS - WORK ENVIRONMENT: SUPPORT
affective support, informational support, instrumental support, training transfer climate
TRANSFER OF TRAINING INTERVENTIONS
relapse intervention, self management, goal setting and implementation intentions, booster sessions and debriefs
Identify the 4 Models of Training Evaluation
kirkpatrick
COMA
multilevel
decision based
WHY CONDUCT TRAINING EVALUATION?
improve training effectiveness, determine who should be trained, has it achieved results, reinforce training, cost benefits
COMA is designed for which type of evaluation?
formative - variable important for transfer of learning
For DBE evaluators must identify:
target, focus, methods
DBE potential targets:
training design, changes in learner, org payoffs
COMA evaluation scores:
+ = increased chances of transfer
- = weaker chances of transfer
most recent, advanced and complete model of training evaluation
multilevel
A “MTEF” examines the effectiveness of a training program by analyzing data at different levels:
Within-person (individual changes)
Between person (individual differences across employees)
Macro level (org)
According to kirkpatrick model, a training program is “effective” when training has a positive effect on
four levels
