ELR Test Flashcards

1
Q
  • A written document outlining the terms and conditions of employment in an unionized workplace
A

collective agreement

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2
Q
  • The process by which management and labour negotiate the terms and conditions of employment in a unionized workplace
A

collective bargaining

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3
Q
  • The processes used to convert internal and external inputs into outputs of the industrial relations system
A

conversion mechanisms

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4
Q
  • The study of employment relationships between employers and individual employees, usually in non-unionized settings
A

employee relations

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5
Q
  • The study of employment relationships and issues, often in unionized workplaces
A

industrial relations

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6
Q
  • The study of employment relationships and issues between groups of employees (usually in unions) and management; also know as union-management relations
A

labour relations

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7
Q
  • employment where employees have limited job security, lower wages, and less protection
A

precarious employment

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8
Q
  • an action by workers in which they cease to perform work duties and do not report to work
A

strike

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9
Q
  • A group of workers recognized by law who collectively negotiate terms and conditions of employment with their employer
A

union

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10
Q
  • A quasi-judicial process whereby a neutral third party makes a final and binding determination on all outstanding issues in dispute
A

Arbitration

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11
Q
  • The group of employees in an organization that are eligible to be represented by a union
A

Bargaining Unit

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12
Q
  • Recognition of a union by a labour board after completion of the procedures under the labour act
A

Certification

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13
Q
  • Mediation – a dispute resolution process in which a neutral third party acts as a facilitator
A

Conciliation

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14
Q
  • A legal obligation on the union’s part to represent all employees equally and in a non-discriminatory manner
A

Duty of Fair Representation

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15
Q
  • Equity in employment levels and opportunities between targeted community groups and major employers
A

Employment Equity

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16
Q
  • An obligation on union and management to make a serious attempt to reach a settlement
A

Good Faith Bargaining

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17
Q
  • a dispute resolution process in which a neutral third party acts as a facilitator
A

Mediation

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18
Q
  • the Canadian government imported the Wagner Act model in 1944; under the war measures act, it was introduced by the Privy council as P.C. 1003
19
Q
  • alleged violations of the Labour Relations Act by employers, unions, or employees
A

Unfair Labour Practice

20
Q

protected—under federal law—the right to organize unions for the purpose of collective bargaining as well as the right to strike

A

Wagner Act

21
Q

a landmark court case in 1925 that determined that labour matters fell under the purview of the provinces under the British North America Act

A

Snider Case

22
Q

Types of unions

A

craft, industrial, public sector

23
Q

Craft union

A

skilled, single occupation, International brotherhood of electricians

24
Q

industrial union

A

multi skilled, inclusive, social unionism

25
Q

An effort to eliminate a union from a workplace or prevent a union from winning certification. May be illegal or legal

A

Union Busting

26
Q

Why workers join unions

A

Collective voice
Utility
Politics or ideology

27
Q

Union Philosophies

A

Economic (equity of markets) , Political (democratic), Human Rights

28
Q

groups of employees who meet with management regarding the terms and conditions of their workplace, often using a committee structure

A

NER – Non-Union Employee Representative

29
Q

Work arrangements that differ from the norm in terms of employment term, location, schedule, hours, pay

A

Non-Standard Work Arrangements

30
Q

Comprehensive human resources practices designed to improve organizational performance

A

 High-performance work practices (HPWPs)’

31
Q

 High-performance work practices (HPWPs) seek to:

A

1) improve the knowledge, skills, and abilities of employees, (2) motivate high levels of employee performance, (3) minimize employee turnover, (4) reduce work avoidance and poor work quality, and (5) encourage nonperformers to leave the organization

32
Q

employee’s perceptions of the fairness of workplace outcomes or decisions

A

Distributive justice

33
Q

employee’s perceptions of the fairness of the procedures used to decide workplace outcomes

A

procedural justice

34
Q

employee’s perceptions of the fairness of interpersonal interactions and exchanges

A

interactional justice

35
Q

Four sub-processes of collective bargaining

A

Distributive
Integrative
Intra-team
Attitudinal structuring

36
Q

Distributive Bargaining

A
  • characterized by an adversarial or competitive style
  • issues such as wages and job security
37
Q

Integrative Bargaining

A
  • founded on the assumption that bargaining outcomes can expand the pie to enable both sides to win
  • mutual gain
  • shared interests
  • health and safety
38
Q

Attitudinal Structuring

A
  • the stage in which trust is built between the parties
39
Q

Hybrid issues

40
Q

A cooperative form of bargaining in which the parties focus more on the interests of the parties and not the exaggerated positions

A

Interest Based Bargaining

41
Q

Steps of interest based bargaining

A

identify problem, search solutions, compare alternatives

42
Q

Dunlop

A

American
model consists of actors, a shared ideology, and contexts, as well as a web of rules.

43
Q

Craig

A

Canadian
expansions of Dunlop’s model
similar to the systems models used in biology