Importance Of Nonverbal Communication Flashcards
Communication
the process of creating meaning between 2+ people through the exchange of signs
Nonverbal Communication
exchange of signs that are other-directed and used with some degree of volition as part of a message
Sign
Something that stands for something else
Senders
encode thoughts into messages/commonly understood signs
Receivers
decode messages by recognizing, interpreting and evaluating the signs used by senders
Information
anything that reduces uncertainty
Is NVC or verbal communication more trusted?
NVC
How much information comes from NVC
60%
Explain why NVC is Pancultural
There are certain aspects of NVC that can be understood across all cultures
Redundancy
duplicating the verbal message
Define Omnipresent and its relation to NVC
Widely and constantly encountered. NVC is everywhere, in FtF interactions, text communication, mediated communication
How is NVC multifunctional
Motives, outcomes, and goals
Complementation
Amplifying/elaborating on the verbal message
list the 5 functions of NVC
Redundancy, substitution, complementation, emphasis, and contradiction
Substitution
replacing the verbal message
Emphasis
highlighting the verbal message
Contradiction
Sending opposite signals of the literal meaning of the verbal message
phylogenic Primacy
NVC came before verbal communication in evolution
-eyes dilating, sweating
Ontogenic primacy
NVM develops first as we grow from fetuses to adults
-Nursing, grasping, crying
Interaction Primacy
NVM comes first when we interact with others
Verbal cues: appearance, gestures, facial expressions
Environmental cues- the appearance of setting, space
Temporal primacy
getting the first word in
Triangle of meaning
Circle between thought, referent, and signs
Thought(in Triangle of meaning)
the idea being referenced
Signs(triangle of meaning)
the encoded message or something that stands for something else
Referent(triangle of meaning)
The thing the sign represents
-a concept, feeling, onject, etc)
Source orientation
A perspective of NVC
-when something is communicative and what it means is up to the person engaging in the cues
Receiver orientation
-anything a receiver interprets as a message is communication regardless of the sources intent or awareness
Message orientation
A perspective of NVC
-the determination of meaning and whether a cue was communicative depends on the larger communicative system in which the behavior occurred, rather than from the individuals in the communicative act
Interaction orientation
A perspective of NVC
-People in communication work together to determine the intent/meaning of the message
Social meaning model
A perspective of NVC
-many nonverbal cues have meanings that largely transcend context
