Importance Of Nonverbal Communication Flashcards
Communication
the process of creating meaning between 2+ people through the exchange of signs
Nonverbal Communication
exchange of signs that are other-directed and used with some degree of volition as part of a message
Sign
Something that stands for something else
Senders
encode thoughts into messages/commonly understood signs
Receivers
decode messages by recognizing, interpreting and evaluating the signs used by senders
Information
anything that reduces uncertainty
Is NVC or verbal communication more trusted?
NVC
How much information comes from NVC
60%
Explain why NVC is Pancultural
There are certain aspects of NVC that can be understood across all cultures
Redundancy
duplicating the verbal message
Define Omnipresent and its relation to NVC
Widely and constantly encountered. NVC is everywhere, in FtF interactions, text communication, mediated communication
How is NVC multifunctional
Motives, outcomes, and goals
Complementation
Amplifying/elaborating on the verbal message
list the 5 functions of NVC
Redundancy, substitution, complementation, emphasis, and contradiction