human behaviour and attitude Flashcards

1
Q

personality

A
deep rooted characteristics 
determined by:
upbringing 
genetics 
childhood environment
past experiences
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Hans Eysenck personality model

A

either extrovert or introvert
stable or unstable
from these we get personality traits
sanguine/ stable extrovert= best for pilot
worst for pilot is unstable extrovert/ choleric

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

self ideal and self concept

A

self ideal- how you want to
self concept- how you see yourself
big gap between the two = under confidence and can lead to aggressive assertiveness(common in new captain)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

attitude

A

tendency to like or dislike something
affected by: environment, family, friends, culture, media, self ideal
change through life
selfish attitudes may have an impact of crew performances

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Attitude and self discipline

A
self discipline- ability to control feelings and overcome weakness 
must be disciplined in:
training
SOP's
flight preparation
sleep 
evaluation

attitudes have big impact on discipline

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

most hazardous/ dangerous attitudes for a flight deck

A
impulsiveness
invulnerability 
macho
carelessness
complacency
anti authoritarian
resignation
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

behaviour

A

combination of personality, attitude and the environment
can change on a daily basis
behaviour needs to adapt to time and place

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

transactional analysis

A

method of studying interactions between individuals
3 egos:
parent ego- behaviours thought and feelings taken from parents which can be judgemental or patronising
adult ego- direct response to current situation
child ego- behaviours thoughts and feelings replayed from childhood

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

jens rasmussen SRK model

A

skill based behaviour - based on routine skills
rule based behaviour- routine rules require conscious actions
knowledge based behaviour - unfamiliar situations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

motivation

A

reasons for acting or behaving a certain way
the will to do something
drives us to goals
increased effort and energy

pres-on-its- (over motivation) one of most dangerous forms of motivation in aviation. eg. captain determined to achieve regardless of any other considerations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Maslow hierarchy of needs

A

base of triangle are the needs that have to be met first
once lower levels satisfied next assumes priority

people at top of pyramid: autonomous, not influenced by pressure, healthy respect for others

How well did you know this?
1
Not at all
2
3
4
5
Perfectly