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PATHOLOGY > Henry's 24th Must Knows > Flashcards

Henry's 24th Must Knows Flashcards

1
Q

LEADER vs. MANAGER traits:

Administrator

A

LEADER

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2
Q

LEADER vs. MANAGER traits:

Organizer and Developer

A

LEADER

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3
Q

LEADER vs. MANAGER traits:

Risk taker

A

LEADER

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4
Q

LEADER vs. MANAGER traits:

Inspiration

A

LEADER

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5
Q

LEADER vs. MANAGER traits:

Thinks long term

A

LEADER

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6
Q

LEADER vs. MANAGER traits:

Asks “what” and “why”

A

LEADER

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7
Q

LEADER vs. MANAGER traits:

Challenges status quo

A

LEADER

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8
Q

LEADER vs. MANAGER traits:

Does the right thing

A

LEADER

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9
Q

LEADER vs. MANAGER traits:

Implementer

A

MANAGER

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10
Q

LEADER vs. MANAGER traits:

Maintains control

A

MANAGER

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11
Q

LEADER vs. MANAGER traits:

Thinks short term

A

MANAGER

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12
Q

LEADER vs. MANAGER traits:

Asks “how” and “when”

A

MANAGER

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13
Q

LEADER vs. MANAGER traits:

Watches bottom line

A

MANAGER

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14
Q

LEADER vs. MANAGER traits:

Accepts status quo

A

MANAGER

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15
Q

LEADER vs. MANAGER traits:

Is a good soldier

A

MANAGER

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16
Q

LEADER vs. MANAGER traits:

Does things right

A

MANAGER

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17
Q

Basic Management Responsibilities (4):

A
  • Operations Management
  • Human Resource Management
  • Financial Management
  • Marketing Management
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18
Q

Type of Basic Management Responsibility:

Quality assurance

A

-Operations Management

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19
Q

Type of Basic Management Responsibility:

Policies and procedures

A

-Operations Management

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20
Q

Type of Basic Management Responsibility:

Strategic planning

A

-Operations Management

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21
Q

Type of Basic Management Responsibility:

Benchmarking

A

-Operations Management

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22
Q

Type of Basic Management Responsibility:

Productivity assessment

A

-Operations Management

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23
Q

Type of Basic Management Responsibility:

Legislation/regulations/HIPAA compliance

A

-Operations Management

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24
Q

Type of Basic Management Responsibility:

Medicolegal concerns

A

-Operations Management

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25
Q

Type of Basic Management Responsibility:

Continuing education

A

-Operations Management

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26
Q

Type of Basic Management Responsibility:

Staff meetings

A

-Operations Management

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27
Q

Type of Basic Management Responsibility:

Job Descriptions

A

-Human Resource Management

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28
Q

Type of Basic Management Responsibility:

Recruitment and staffing

A

-Human Resource Management

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29
Q

Type of Basic Management Responsibility:

Orientation

A

-Human Resource Management

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30
Q

Type of Basic Management Responsibility:

Competency assessment

A

-Human Resource Management

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31
Q

Type of Basic Management Responsibility:

Personnel records

A

-Human Resource Management

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32
Q

Type of Basic Management Responsibility:

Performance evaluation/appraisals

A

-Human Resource Management

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33
Q

Type of Basic Management Responsibility:

Discipline and dismissal

A

-Human Resource Management

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34
Q

Type of Basic Management Responsibility:

Departmental budgets

A

-Financial Management

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35
Q

Type of Basic Management Responsibility:

Billing

A

-Financial Management

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36
Q

Type of Basic Management Responsibility:

CPT coding

A

-Financial Management

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37
Q

Type of Basic Management Responsibility:

ICD-10 coding

A

-Financial Management

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38
Q

Type of Basic Management Responsibility:

Compliance regulations

A

-Financial Management

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39
Q

Type of Basic Management Responsibility:

Test cost analysis

A

-Financial Management

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40
Q

Type of Basic Management Responsibility:

Fee schedule maintenance

A

-Financial Management

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41
Q

Type of Basic Management Responsibility:

Customer service

A

-Marketing Management

42
Q

Type of Basic Management Responsibility:

Outreach marketing

A

-Marketing Management

43
Q

Type of Basic Management Responsibility:

Advertising

A

-Marketing Management

44
Q

Type of Basic Management Responsibility:

Website development

A

-Marketing Management

45
Q

Type of Basic Management Responsibility:

Client education

A

-Marketing Management

46
Q

Quality Management: Traditional vs. TQM Thinking

Acceptable quality

A

Traditional thinking

47
Q

Quality Management: Traditional vs. TQM Thinking

Department focused

A

Traditional thinking

48
Q

Quality Management: Traditional vs. TQM Thinking

Quality as expense

A

Traditional thinking

49
Q

Quality Management: Traditional vs. TQM Thinking

Defects by workers

A

Traditional thinking

50
Q

Quality Management: Traditional vs. TQM Thinking

Management-controlled worker

A

Traditional thinking

51
Q

Quality Management: Traditional vs. TQM Thinking

Status quo

A

Traditional thinking

52
Q

Quality Management: Traditional vs. TQM Thinking

Manage by intuition

A

Traditional thinking

53
Q

Quality Management: Traditional vs. TQM Thinking

Intangible quality

A

Traditional thinking

54
Q

Quality Management: Traditional vs. TQM Thinking

“We” versus “They” relationship

A

Traditional thinking

55
Q

Quality Management: Traditional vs. TQM Thinking

End-process focus

A

Traditional thinking

56
Q

Quality Management: Traditional vs. TQM Thinking

Reactive systems

A

Traditional thinking

57
Q

Quality Management: Traditional vs. TQM Thinking

Error-free quality

A

TQM Thinking

58
Q

Quality Management: Traditional vs. TQM Thinking

Organization focused

A

TQM Thinking

59
Q

Quality Management: Traditional vs. TQM Thinking

Quality as means to lower costs

A

TQM Thinking

60
Q

Quality Management: Traditional vs. TQM Thinking

Defects by system

A

TQM Thinking

61
Q

Quality Management: Traditional vs. TQM Thinking

Empowered worker

A

TQM Thinking

62
Q

Quality Management: Traditional vs. TQM Thinking

Continuous quality improvement

A

TQM Thinking

63
Q

Quality Management: Traditional vs. TQM Thinking

Manage by fact

A

TQM Thinking

64
Q

Quality Management: Traditional vs. TQM Thinking

Quality defined

A

TQM Thinking

65
Q

Quality Management: Traditional vs. TQM Thinking

“Us” relationship

A

TQM Thinking

66
Q

Quality Management: Traditional vs. TQM Thinking

System process focus

A

TQM Thinking

67
Q

Quality Management: Traditional vs. TQM Thinking

Proactive systems

A

TQM Thinking

68
Q

Six Sigma Step

A

DMAIC

  • Define
  • Measure
  • Analyze
  • Improve
  • Control
69
Q

Laboratory Hazard Prevention Strategies (4):

A
  • Work practice controls
  • Engineering controls
  • Personal protective equipment (PPE)
  • Emergency equipment
70
Q

Laboratory Hazard Prevention Strategies:

general procedures/ policies that mandate measures to reduce or eliminate exposure to hazard

A

-Work practice controls

71
Q

Laboratory Hazard Prevention Strategies:

safety features built into the overall design of a product

A

-Engineering controls

72
Q

Laboratory Hazard Prevention Strategies:

barriers that physically separate the user from a hazard

A

-PPE

73
Q

Tests affected by Diurnal variation, Posture, and Stress:

Peaks 4-6 am;
lowest 8 pm–12 am;
50% lower at 8 pm than at 8 am

A

Cortisol

74
Q

Tests affected by Diurnal variation, Posture, and Stress:

Increased/Higher with Stress (3)

A
  • Cortisol
  • ACTH
  • Prolactin
75
Q

Tests affected by Diurnal variation, Posture, and Stress:

Lower at night (4)

A
  • ACTH
  • Plasma Renin activity
  • Aldosterone
  • Insulin
76
Q

Tests affected by Diurnal variation, Posture, and Stress:

Higher standing than supine

A

Plasma Renin activity

77
Q

Tests affected by Diurnal variation, Posture, and Stress:

Higher in afternoon and evening (2)

A
  • GH

- Acid phosphatase

78
Q

Tests affected by Diurnal variation, Posture, and Stress

Increases with exercise

A

Thyroxine

79
Q

Tests affected by Diurnal variation, Posture, and Stress

higher levels at 4 and 8 am and at 8 and 10 pm

A

Prolactin

80
Q

Tests affected by Diurnal variation, Posture, and Stress:

Peaks early to late morning;
decreases up to 30% during the day

A

Iron

81
Q

Tests affected by Diurnal variation, Posture, and Stress:

4% decrease supine

A

Calcium

82
Q

Tube/Stopper Color

Anticoagulant/Additive - NONE

Specimen Type/Use - Serum/chemistry and serology

MOA - N/A

A

Red (glass)

83
Q

Tube/Stopper Color

Anticoagulant/Additive - Clot activator

Specimen Type/Use - Serum/chemistry and serology

MOA - Silica clot activator

A

Red (plastic/Hemograd)

84
Q

Tube/Stopper Color

Anticoagulant/Additive - K3EDTA in liquid form

Specimen Type/Use - Whole blood/Hematology

MOA - Chelates (binds) calcium

A

Lavender (glass)

85
Q

Tube/Stopper Color

Anticoagulant/Additive - K2EDTA/spray-dried

Specimen Type/Use - Whole blood/Hematology

MOA - Chelates (binds) calcium

A

Lavender (plastic)

86
Q

Tube/Stopper Color

Anticoagulant/Additive - Spray-dried K2EDTA

Specimen Type/Use - Whole blood/blood bank and molecular diagnostics

MOA - Chelates (binds) calcium

A

Pink

87
Q

Tube/Stopper Color

Anticoagulant/Additive - EDTA and gel

Specimen Type/Use - Plasma/molecular diagnostics

MOA - Chelates (binds) calcium

A

White

88
Q

Tube/Stopper Color

Anticoagulant/Additive - Sodium citrate

Specimen Type/Use - Plasma/coagulation

MOA - Chelates (binds) calcium

A

Light blue

89
Q

Tube/Stopper Color

Anticoagulant/Additive - Thrombin and soybean trypsin inhibitor

Specimen Type/Use - Plasma/coagulation

MOA - Fibrin degradation products

A

Light blue

90
Q

Tube/Stopper Color

Anticoagulant/Additive - Sodium citrate

Specimen Type/Use - Plasma/sed rates-hematology

MOA - Chelates (binds) calcium

A

Black

91
Q

Tube/Stopper Color

Anticoagulant/Additive - Lithium heparin and gel

Specimen Type/Use - Plasma/chemistry

MOA - Inhibits thrombin formation

A

Light green/black

92
Q

Tube/Stopper Color

Anticoagulant/Additive - Sodium heparin, lithium heparin

Specimen Type/Use - Plasma/chemistry

MOA - Inhibits thrombin formation

A

Green

93
Q

Tube/Stopper Color

Anticoagulant/Additive - Sodium heparin, K2EDTA

Specimen Type/Use - Plasma/chemistry/toxicology

MOA - Heparin inhibits thrombin formation Na2EDTA binds calcium

A

Royal blue

94
Q

Tube/Stopper Color

Anticoagulant/Additive - Sodium fluoride/potassium oxalate

Specimen Type/Use - Plasma/glucose testing

MOA - Inhibits glycolysis

A

Gray

95
Q

Tube/Stopper Color

Anticoagulant/Additive - Sterile containing sodium polyane- tholesulfonate

Specimen Type/Use - Serum/microbiology culture

MOA - Aids in bacterial recovery by inhibit- ing complement, phagocytes, and certain antibiotics

A

Yellow

96
Q

Tube/Stopper Color

Anticoagulant/Additive - Acid citrate dextrose

Specimen Type/Use - Plasma/blood bank, HLA phenotyping, and paternity testing

MOA - WBC preservative

A

Yellow

97
Q

Tube/Stopper Color

Anticoagulant/Additive - Sodium heparin

Specimen Type/Use - Plasma/lead testing

MOA - Inhibits thrombin formation

A

Tan (glass)

98
Q

Tube/Stopper Color

Anticoagulant/Additive - K2EDTA

Specimen Type/Use - Plasma/lead testing

MOA - Chelates (binds) calcium

A

Tan (plastic)

99
Q

Tube/Stopper Color

Anticoagulant/Additive - Thrombin

Specimen Type/Use - Serum/chemistry

MOA - Clot activator

A

Yellow/gray and orange

100
Q

Tube/Stopper Color

Anticoagulant/Additive - Clot activator separation gel

Specimen Type/Use - Serum/chemistry

MOA - Silica clot activator

A

Red/gray and gold

PATHOLOGY (26 decks)

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