H5 Flashcards
Consumer behaviour
Psychological and social processes that people undergo in the acquisition, use and disposal of products
Conspicuous consumption
Buying luxury goods that show some kind of economic power, to express wealth and to say something about their personality
Thinking goods
Goods with only a utilitarian function
Feeling goods
Identity-related function
Theory of planned behaviour
Intentions to act precede intentional actions
- Attitudes
- Subjective norms
- Perceived behavioural control
Identity similarity
The degree to which performing certain behaviour is consistent with the self concept
Impulsive buying behaviour
Occurs when a consumer experiences a sudden, strong and persistent urge to buy something immediately
Self controlling dillemas
Dillema’s that involve regulating behavior in the service of long-term goals
Heuristics
Regels die we toepassen op communicatie om de geldigheid ervan te beoordelen zonder de argumenten door te nemen
Dual process theories of persuasion
The degree to which arguments are scrutinized depends on their processing motivation and skill
Evaluative conditioning
A process that directly influences affective responses to an attitude object without cognitions
Strength (valence)
Sterkte van de stimulus beïnvloedt de respons