FINAL EXAM 3 Flashcards

1
Q

Informal practices

A

Folkways

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Social behaviors

A

Customs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

“The loss of a loved person is one of the most intensely painful experiences any human being can suffer”

A

Bowlby

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Life events that exert pressure or strain

A

Stress

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

The funeral and disposition of human remains of the various social groups that a funeral director will service

A

Funeral sociology

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Forbidden actions

A

Taboos

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Action performed during a rite

A

Ritual/ceremony

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Procedures involving death that are required

A

Laws

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Specific steps and regulations to carry out laws

A

Rules

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Leads to a decrease of importance of the individual in society

A

Urbanization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Cultural Patterns that are created by the group in which one is living and that they are imposed on every member of the group

A

Culture

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

The feeling that one’s culture is superior to another

A

Ethnocentrism

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

All inclusive term to describe either a funeral or memorial service

A

Funeral rite

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Honoring the life of a loved one with the funeral altered to suit their needs or the trends of the time

A

Adaptive funeral

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Individual learning about the accepted social values and activities important to his or her culture

A

Enculturation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

The disposition of the body without any form a funeral rite at that time

A

Immediate disposition

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Stage III of burnout is chronic exhaustion name one of the symptoms in this stage

A

Physical illness

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Stage five of burnout

A

Helplessness/hopelessness

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Event capable of producing stress

A

Stressor

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

One of Wolfelt’s characteristics of stress/burnout

A

Fatigue

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

The American Board of funeral service education recommends many things to combat stress. Name one

A

Support group

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Progressive loss of idealism, energy, and purpose experienced by people in the helping professions as a result of the conditions of their work

A

Burnout

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Condition where your mind and body are relentlessly strained when you develop a physical, emotional and mental fatigue. It produces hopelessness, powerlessness, cynicism, resentment,failure and unhappiness

A

Burnout

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

The science that deals with the various social groups which we encounter in our world today

A

Sociology

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

T/F: sociology is a synonym for social science

A

False

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

T/F: if we have had a loss similar to the one our client is experiencing, our loss can be helpful to the client under the right circumstances

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

T/F: Mores are social behaviors

A

False (must behaviors)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

T/F in the extended family, they can live together in one household or in close proximity

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

T/F: the nuclear family has a mother, father, any unmarried children, and Their sons wives and children

A

False (extended family)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

T/F: a single-parent family is always matriarchal

A

False ( can also be patriarchal)

31
Q

T/F: if we had a loss similar to the one our client is experiencing, but we have not resolved our issues, our loss can be helpful in working with the client

A

False

32
Q

T/F: sociology is just one branch of the social sciences

A

True

33
Q

T/F: culture regulates the individuals ideas and beliefs which are shared in common by members of one’s society

A

True

34
Q

T/F: the funeral rite cannot be called a social function

A

False

35
Q

T/F: a ceremony is also called a ritual

A

True

36
Q

T/F: primitive funeral rites can be very public

A

False (private)

37
Q

T/F: death of a parent in a single-family eliminates this family system

A

True

38
Q

T/F: children in blended families can be biological siblings, half siblings or step siblings

A

True

39
Q

T/F: in blended families there is usually consensus when it comes to death and customs

A

False

40
Q

T/F: in the funeral industry caring and hurting go hand-in-hand

A

True

41
Q

T/F: long term stressors that don’t generate physical responses activate tension and a series of responses that cause burnout

A

True

42
Q

T/F: funeral service is not a demanding profession

A

False

43
Q

T/F: funeral directors are counsellors by virtue of their jobs

A

True

44
Q

T/F: wolfelt states that omnipotence and feeling indispensable is a characteristic of stress and burnout

A

False (cynicism & sense of failure)

45
Q

Social influence

A

an area of social psychology that studies the mental processes people use to sense their social environment includes the study of people perception, attribution and attitudes

46
Q

Explicit cognition

A

The deliberate, conscious mental process involved in perceptions, judgment, decision-making and reasoning

47
Q

What family members make up the extended family

A

Mother, Father, unmarried children, married sons, their wives, and their children

48
Q

Fully describe a patriarchal family

A

The male is the dominant governing force. It is the oldest male who makes most of the decisions concerning the family

49
Q

Fully describe an egalitarian family

A

Everyone on the family has a voice in family decisions. Even children

50
Q

Fully describe a matriarchal family

A

Woman of the house has the most governing force. Passed down to oldest woman in house.

51
Q

Two issues that relate to the family unit in the funeral director

A
  • A family unit that has not met the needs and responsibilities for each member
  • culture
52
Q

The make up of a blended family

A

One male and one female, their children from previous marriages as well as their children together

53
Q

Must behaviors

A

Mores

54
Q

Canine has a model that identifies five major areas that deathcare professionals must tend to in order to minimize the potential for burnout. Name each major area and one description that falls under it

A
  • physical: fitness and exercise
  • mental: self appreciation
  • emotional: forgiveness
  • social: communication
  • spiritual: purpose in life
55
Q

Three areas in which when a family is selecting a funeral rite, may base their decision on

A

Social class, customs, economic status

56
Q

Stress for a funeral director (as discussed in class) can be caused by…

A

Embalming

57
Q

The branch of psychology that studies how a person’s thoughts, feelings and behavior are influenced by the presence of other people and the social and physical environment is called…

A

Social psychology

58
Q

Collectively the mental processes people use to make sense of their social environment

A

Social cognition

59
Q

Maslow has five categories of basic needs all people need. The level that deals with things such as food water and sleep fall under what category?

A

Physiological

60
Q

The learning process in a culture begins at birth. This process is

A

Direct and indirect

61
Q

Any type of rite where the body of the deceased is present

A

Funeral

62
Q

Rules affecting funeral service that funeral directors follow from the FTC, OSHA, etc. fall under

A

Bureaucratization

63
Q

According to your textbook,_________is an area of social psychology that studies The effect of situational factors and other people on an individual’s behavior

A

Social influence

64
Q

The “rules” or expectations, for appropriate behavior in a particular social situation

A

Social norms

65
Q

The mental process of classifying people into groups on the basis of characteristics

A

Social categorization

66
Q

The automatic, non-conscious mental process that influence perceptions, judgment, decision-making and reasoning

A

Implicit cognitions

67
Q

The mental process of inferring the cause of peoples behavior including one’s own

A

Prejudice

68
Q

Hindsight bias is…

A

Fundamental attribution

69
Q

Just world hypothesis

A

The tendency of people to believe that the world is fair and that people get what they deserve and deserve what they get

70
Q

Self-serving bias

A

The tendency to attribute successful behavior to internal personal characteristics and our failures to external situations

71
Q

Self-effacing bias

A

The tendency to blame ourselves for our failures while downplaying our successes

72
Q

The learned tendency to evaluate some object, person or issues in a particular way that may either be positive, negative, or ambivalent

A

Attitude

73
Q

The bystander effect

A

The phenomenon in which the greater number of people present means the less likely each individual will help someone in distress

74
Q

Maslow’s hierarchy of needs (from the bottom of the pyramid to the top)

A

– Physiological needs: food, water, sleep
– Safety needs: stability and consistency. Security of family and home
– Love: desire to belong
– The need for a steam: self-esteem from competency or mastery of tasks as well as attention and recognition
– Self actualization: desire to become everything one is capable of becoming