FINAL EXAM 3 Flashcards by Dezirae Bires

Informal practices

Folkways

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Social behaviors

Customs

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“The loss of a loved person is one of the most intensely painful experiences any human being can suffer”

Bowlby

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Life events that exert pressure or strain

Stress

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The funeral and disposition of human remains of the various social groups that a funeral director will service

Funeral sociology

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Forbidden actions

Taboos

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Action performed during a rite

Ritual/ceremony

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Procedures involving death that are required

Laws

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Specific steps and regulations to carry out laws

Rules

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Leads to a decrease of importance of the individual in society

Urbanization

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Cultural Patterns that are created by the group in which one is living and that they are imposed on every member of the group

Culture

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The feeling that one’s culture is superior to another

Ethnocentrism

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All inclusive term to describe either a funeral or memorial service

Funeral rite

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Honoring the life of a loved one with the funeral altered to suit their needs or the trends of the time

Adaptive funeral

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Individual learning about the accepted social values and activities important to his or her culture

Enculturation

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The disposition of the body without any form a funeral rite at that time

Immediate disposition

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Stage III of burnout is chronic exhaustion name one of the symptoms in this stage

Physical illness

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Stage five of burnout

Helplessness/hopelessness

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Event capable of producing stress

Stressor

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One of Wolfelt’s characteristics of stress/burnout

Fatigue

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The American Board of funeral service education recommends many things to combat stress. Name one

Support group

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Progressive loss of idealism, energy, and purpose experienced by people in the helping professions as a result of the conditions of their work

Burnout

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Condition where your mind and body are relentlessly strained when you develop a physical, emotional and mental fatigue. It produces hopelessness, powerlessness, cynicism, resentment,failure and unhappiness

Burnout

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The science that deals with the various social groups which we encounter in our world today

Sociology

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T/F: sociology is a synonym for social science

False

T/F: if we have had a loss similar to the one our client is experiencing, our loss can be helpful to the client under the right circumstances

True

T/F: Mores are social behaviors

False (must behaviors)

T/F in the extended family, they can live together in one household or in close proximity

True

T/F: the nuclear family has a mother, father, any unmarried children, and Their sons wives and children

False (extended family)

T/F: a single-parent family is always matriarchal

False ( can also be patriarchal)

T/F: if we had a loss similar to the one our client is experiencing, but we have not resolved our issues, our loss can be helpful in working with the client

False

T/F: sociology is just one branch of the social sciences

True

T/F: culture regulates the individuals ideas and beliefs which are shared in common by members of one's society

True

T/F: the funeral rite cannot be called a social function

False

T/F: a ceremony is also called a ritual

True

T/F: primitive funeral rites can be very public

False (private)

T/F: death of a parent in a single-family eliminates this family system

True

T/F: children in blended families can be biological siblings, half siblings or step siblings

True

T/F: in blended families there is usually consensus when it comes to death and customs

False

T/F: in the funeral industry caring and hurting go hand-in-hand

True

T/F: long term stressors that don't generate physical responses activate tension and a series of responses that cause burnout

True

T/F: funeral service is not a demanding profession

False

T/F: funeral directors are counsellors by virtue of their jobs

True

T/F: wolfelt states that omnipotence and feeling indispensable is a characteristic of stress and burnout

False (cynicism & sense of failure)

Social influence

an area of social psychology that studies the mental processes people use to sense their social environment includes the study of people perception, attribution and attitudes

Explicit cognition

The deliberate, conscious mental process involved in perceptions, judgment, decision-making and reasoning

What family members make up the extended family

Mother, Father, unmarried children, married sons, their wives, and their children

Fully describe a patriarchal family

The male is the dominant governing force. It is the oldest male who makes most of the decisions concerning the family

Fully describe an egalitarian family

Everyone on the family has a voice in family decisions. Even children

Fully describe a matriarchal family

Woman of the house has the most governing force. Passed down to oldest woman in house.

Two issues that relate to the family unit in the funeral director

- A family unit that has not met the needs and responsibilities for each member - culture

The make up of a blended family

One male and one female, their children from previous marriages as well as their children together

Must behaviors

Canine has a model that identifies five major areas that deathcare professionals must tend to in order to minimize the potential for burnout. Name each major area and one description that falls under it

- physical: fitness and exercise - mental: self appreciation - emotional: forgiveness - social: communication - spiritual: purpose in life

Three areas in which when a family is selecting a funeral rite, may base their decision on

Social class, customs, economic status

Stress for a funeral director (as discussed in class) can be caused by...

Embalming

The branch of psychology that studies how a person's thoughts, feelings and behavior are influenced by the presence of other people and the social and physical environment is called...

Social psychology

Collectively the mental processes people use to make sense of their social environment

Social cognition

Maslow has five categories of basic needs all people need. The level that deals with things such as food water and sleep fall under what category?

Physiological

The learning process in a culture begins at birth. This process is

Direct and indirect

Any type of rite where the body of the deceased is present

Funeral

Rules affecting funeral service that funeral directors follow from the FTC, OSHA, etc. fall under

Bureaucratization

According to your textbook,_________is an area of social psychology that studies The effect of situational factors and other people on an individual's behavior

Social influence

The "rules" or expectations, for appropriate behavior in a particular social situation

Social norms

The mental process of classifying people into groups on the basis of characteristics

Social categorization

The automatic, non-conscious mental process that influence perceptions, judgment, decision-making and reasoning

Implicit cognitions

The mental process of inferring the cause of peoples behavior including one's own

Prejudice

Hindsight bias is...

Fundamental attribution

Just world hypothesis

The tendency of people to believe that the world is fair and that people get what they deserve and deserve what they get

Self-serving bias

The tendency to attribute successful behavior to internal personal characteristics and our failures to external situations

Self-effacing bias

The tendency to blame ourselves for our failures while downplaying our successes

The learned tendency to evaluate some object, person or issues in a particular way that may either be positive, negative, or ambivalent

Attitude

The bystander effect

The phenomenon in which the greater number of people present means the less likely each individual will help someone in distress

Maslow's hierarchy of needs (from the bottom of the pyramid to the top)

– Physiological needs: food, water, sleep – Safety needs: stability and consistency. Security of family and home – Love: desire to belong – The need for a steam: self-esteem from competency or mastery of tasks as well as attention and recognition – Self actualization: desire to become everything one is capable of becoming