Final Class Flashcards

1
Q

types of personal selling positions

A

order takers: cash register

order getters: ex boeing aerospace

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2
Q

what salespeople do on the job

A

.

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3
Q

managing the sales function

A

.

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4
Q

personal selling and IMC

A

.

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5
Q

process of selling

A
generate lead
qualify leads 
approach
prensentation
   develop/propose solutions
   handle objections
close 
follow up
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6
Q

scarcity

A

when something is scarce you want it because you can’t have it

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7
Q

reciprocity

A

talking about the most expensive thing then the person feels obligated to purchase when the person is giving them a deal

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8
Q

SF organization

A

geographic -
customer type - people dedicated to different types of customers
product type - people dedicated to certain products

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9
Q

SF sizing

A

rule - feet on the street = sales

talk to your clients

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10
Q

activity based sizing

A
  1. salesperson time, in hours per year, required for each task
  2. total # of accounts in the entire segment % of accounts to reach per year
  3. total hrs/yr of salesperson time:(hrs/yr/account x # accounts)
    Hrs/yr each rep can work on sales calls
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11
Q

IMC strategy

A

look at slide

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