Final Ch9

Question 1

welfare secretaries

Answer 1

improving the lives of employees, on and off the job
duties included:
- providing recreational and educational activities
- arranged job transfers
- prepared nutritious menus

Question 2

Henry Ford

Answer 2

improve employees stander of living

• cut work day length from 9 to 8 hours
• doubled minimum wage
• made sure employees lived a moral life (lasted only 2 years)

Question 3

plutology

Answer 3

a branch of economic theory that dealt with how humans attempted to satisfy their wants

Question 4

Emile Durkheim

Answer 4

• priority of the social over the individual

- anomie/ mechanical and organic societies

Question 5

anomie

Answer 5

state of confusion, insecurity

Question 6

mechanical society/solidarity

Answer 6

social integration of members of a society who have common values create a “collective conscience” that works internally in individual members to cause them to cooperate

Question 7

organic societies

Answer 7

characterised by interdependence and the division of labor leading to anomie

Question 8

Cooley

Answer 8

looking glass self

- people shaping their self-concepts based on their understanding of how others perceive them

Question 9

Gestalt psychology

Answer 9

the whole system is greater than the sum of its parts

Question 10

personnel management

Answer 10

Administrative discipline of hiring and developing employees so that they become more valuable to the organization

Question 11

where does personnel management come from?

Answer 11

• desire to improve living and the standards of the poor