Final Ch19 Flashcards
1
Q
Koontz (2)
A
- management theory jungle
2. 6 schools
2
Q
6 schools
A
- management process
- empirical
- human behaviour
- social system
- decision theory
- mathematical schools
3
Q
management process school
A
identify and analyse the functions of the manager for form a bridge between management theory and practice
4
Q
empirical
A
comparative approach (failures and successes)
5
Q
social system
A
cultural relationships of social groups and how they are related and integrated
6
Q
decision theory
A
analyzing and understanding who made decisions and how
7
Q
Management theory jungle (4)
A
- the semantics jungle (no agreement on the words)
- differences in the definition of management (who is manager)
- the misunderstanding of principals
- the inability or unwillingness of management theorists to understand each other
8
Q
Mintzberg interpersonal roles (3)
A
- interpersonal - providing information and ideas
- figure head
- leader
- liaison
9
Q
Mintzberg informational roles (3)
A
- informational - processing information
- monitor
- disseminator
- spokesperson
10
Q
Mintzberg decisional roles (4)
A
- decisional - using information
- entrepreneur
- disturbance handler
- resource allocator
- negotiator
11
Q
Mintzberg categories (3)
A
- interpersonal
- informational
- decisional
12
Q
liaison
A
network effectively for organization
13
Q
monitor
A
research about your market, and monitor team
14
Q
disseminator
A
communication information to your team
15
Q
entrepreneur
A
create and control change
