Chapter 8

Question 1

Carl Barth

Answer 1

• mathematician helped taylor

- technical work for developing scientific management

Question 2

Henry Laurence Gantt

Answer 2

• “task work with a bonus” system guaranteed a day wage plus a bonus for completing all tasks, did not provide enough incentive, changed it to pay workers if a task was completed faster than standard time

Question 3

Gantt Chart

Answer 3

focused on time rather than quantity

- used to plan and control the work

Question 4

The Gilbreths

Answer 4

goal: eliminate waste and discovery of “one best way” of doing work

Question 5

therbligs

Answer 5

basic moments in analysing motion (called therblig), fundamental movements couldn’t not be broken down further, way to analyse movement a worker may make

Question 6

three position plan of promotion - gilbreth

Answer 6

worker performs his own job but also trains the man below him and learn the next higher position

Question 7

Lillie Gilbreth 3 styles of management

Answer 7

1. traditional management
2. transitory management
3. scientific management

Question 8

Harrington Emerson

Answer 8

-instead of giving one person the responsibility and authority over each workplace function, Emerson left supervision and authority to line managers

Question 9

Emerson Principles of efficiency (2)

Answer 9

• cost accounting (say costs before they are done)

- incentive program