Exam 4 Flashcards
conflict
the process that occurs when people perceive that they have incompatible goals or that someone is interfering in their ability to achieve their objectives
kitchen sinking
in which combatants hurl insults and accusations at each other that have little to do with the original disagreemnent
power
the ability to influence or control people and events
symmetrical relationships
relationships with balanced power
complementary relationships
relationships with imbalanced power
dyadic power relationships
people who only moderate power are most likely to use controlling communication
power currency
to acquire power, you must possess or control something that other people want
resource currency
include material things such as money, property, and food
expertise currency
compromises special skills or knowledge, the more highly specialized and unique the skill or knowledge you have the more expertise you will possess
social network currency
what you have if you are a person who is linked with a network of friends, family, and acquaintances with substantial influence
personal currency
personal characteristics (beauty/ intelligence) that people consider to be desirable constitute
intimacy currency
when you share a close bond with someone (because you’re my friend…)
avoidance
ignoring the conflict, pretending it isn’t really happening, or communicating indirectly about the situation
skirting
in which a person avoids a conflict by changing the topic or joking about it
sniping
communicating in a negative fashion and then abandoning the encounter by physically leaving the scene or refusing to interact further
cumulative
repressed irritation grows as the mental list of grievances we have against our parter builds
pseudo-conflict
the perception that a conflict exists when it really doesn’t
accommodation
one person abandons his or her own goals and acquiesces to the desires of the other person
competition
coupled with the pursuit of one’s own goals without regard for others’ goals
escalation
a dramatic rise in emotional intensity and increasingly negative and aggressive communication
reactivity
characterized by accusations of mistrust, yelling, crying, and becoming verbally or physically aggressive
collaboration
treating conflict as a mutual problem solving challenge
separation
the sudden withdrawal of one person from the encounter
domination
occurs when one person gets his or her way by influencing the other to engage in accommodation and abandon goals
compromise
both parties change their goals to make them compatible
integrative strategies
two sides preserve and attain their goals by developing a creative solution to the problem
structural improvements
the people agree to change the basic rules or understandings that govern their relationship to prevent further conflict
sudden death statements
occur when people get so angry that they suddenly declare the end of the relationship even though it was a possibility before the conflict
dirty secrets
statements that are honest in content but have been kept hidden to protect partner’s feelings
serial arguments
a series of unresolved disputes, all having to do with the same issue
demand-withdraw
in which one partner in a relationship demands that his or her goal be met, and the other partner responds by withdrawing from the encounter
chilling effect
whereby individuals stop discussing relationship issues out of fear of their partner’s negative reactions
liking
a feeling of affection and respect that we typically have for our friends
loving
in contrast to liking, a vastly deeper and more intense emotional experience and consists of three components: intimacy, caring, and attachment
passionate love
a state of intense emotional and physical longing for union with another