Chapter 8

Question 1

nonverbal communication

Answer 1

the intentional or unintentional transmission of meaning through the individual’s nonspoken physical and behavioral cues
the different means used for transmitting information nonverbally

Question 2

mixed messages

Answer 2

verbal and nonverbal behaviors that convey contradictory meanings

Question 3

kinesics

Answer 3

visible body movements
richest nonverbal code in terms of its power to communicate meaning, and it includes most of the behaviors we associate with nonverbal communication: facial expression, eye contact, gestures, and body posture

Question 4

emblems

Answer 4

things that represent specific verbal meaning such as flipping someone off

Question 5

illustrators

Answer 5

accent or illustrate verbal messages using gestures

Question 6

regulators

Answer 6

control the exchange of conversational turns during interpersonal encounters
Listeners use regulators to tell speakers to keep talking, repeat something, hurry up, or let another person talk

Question 7

adapters

Answer 7

touching gestures that serve as a psychological or physical purpose

Question 8

immediacy

Answer 8

the degree to which you find someone interesting and attractive (lean forward, keep your back straight, hold head up and face forward with arms open while talking if you like them)

Question 9

power

Answer 9

the ability to influence or control other people or events

Question 10

vocalics

Answer 10

vocal characteristics we use to communicate nonverbal messages

Question 11

haptics

Answer 11

using touch to communicate nonverbally

Question 12

functional-professional touch

Answer 12

used to accomplish some type of task (handshake)

Question 13

social-polite touch

Answer 13

derives from social norms and expectations

Question 14

friendship-warmth touch

Answer 14

express liking another person (squeezing friends arm)

Question 15

love-intimacy touch

Answer 15

lets you convey deep emotional feelings

Question 16

aggressive hostile touch

Answer 16

involves forms of physical violence like grabbing, slapping, and hitting, behaviors designed to hurt and humiliate others

Question 17

proxemics

Answer 17

communication through the use of physical distance

Question 18

intimate space

Answer 18

ranges from 0-18 inches

Question 19

personal space

Answer 19

ranges between 18 inches - 4 feet; the distance we occupy in encounters with friends

Question 20

social space

Answer 20

ranges from 4-12 feet

many people use it when communicating in the workplace or with acquaintances and strangers.

Question 21

public space

Answer 21

the distance between persons ranges upward from 12 feet
including great distances; this span occurs most often during formal occasions such as public speeches or college lectures

Question 22

territoriality

Answer 22

the tendency to claim physical spaces as our own and to define certain locations as areas we don’t want others to invade without permission

Question 23

chronemics

Answer 23

the way you use time to communicate during interpersonal encounters

Question 24

physical appearance

Answer 24

visible attributes such as hair, clothing, body type, and other physical features

Question 25

artifacts

Answer 25

the things we possess that influence how we see ourselves and that we use to express our identity to others

Question 26

environment

Answer 26

the physical features of our surroundings

Question 27

affect displays

Answer 27

intentional or unintentional nonverbal behaviors that display actual or feigned emotions

Question 28

intimacy

Answer 28

the feeling of closeness and “union” that exists between us and our partners

Question 29

dominance

Answer 29

refers to the interpersonal behaviors we use to exert power and influence on others

Question 30

submissiveness

Answer 30

the willingness to allow others to exert power over us