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MGT 367 > Exam 1 - Review > Flashcards

Exam 1 - Review Flashcards

1
Q

Human Resource Planning

A

The process of anticipating and making provision for the movement of people into, within, and out of an organization

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2
Q

3 ways to Estimate Labor Demand

A
  1. Historical
  2. Trend
  3. Pink Sheet Labor Resource Mgt
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3
Q

2 Ways to Estimate Labor Supply

A
  1. External labor supply

2. Internal labor supply

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4
Q

What are the 3 ways to Estimate Internal Labor Supply?

A
  1. Markov Analysis
  2. Replacement Chart
  3. Labor Analysis Summary (Pink worksheet)
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5
Q

Environment

- Unemployment rates

A
  • She didn’t really say anything during the review
    Probably just talking about how unemployment rates effect the labor supply and demand which in turn can effect the company as if there is more demand than supply people can be picky for what organization they want to work for
    Also if there is more supply than demand (surplus) organization can give out less pay, etc
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6
Q
  • Job analysis

- (3) Job description

A
  1. Task
  2. Duties
  3. Responsibilities
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7
Q

What are the 3 Job Specifications

A

Knowledge, skills, and abilities

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8
Q

What does Job Specifications have to be?

A

Job related

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9
Q

What are the 6 steps for Performing job/work analysis

A 
Step 1: select jobs to study
Step 2: determine information to collect
Step 3: identify sources of data
Step 4: methods of data collection
Step 5: evaluate and verify data collection
Step 6: write job analysis report
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10
Q

How do you Identify sources of data (Step 3)

A
  • Supervisors
  • Trade Unions
  • Incumbents (employees)
  • Trainers
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11
Q

What are methods of data collection (Step 4)

A
  • Interviews
  • Observations
  • Prior job descriptions
  • Surveys
  • External sources (O*Net)
  • Manuals & Work Logs
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12
Q

Define Job Design

A

Outgrowth of job analysis that improves job though technological and human considerations

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13
Q

The three types of Job Characteristics Model

A
  1. Job Characteristics
  2. Psychological States
  3. Job Outcomes
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14
Q

EEO

A

Equal Employment Opportunity

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15
Q

Title VII of Civil Rights Act of 1964

- What are the 5 things it prohibits discrimination in ?

A

Prohibits discrimination in employment on the basis of

  1. Race
  2. Color,
  3. Religion
  4. Sex
  5. National origin
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16
Q

What is BFOQ

A

“Bona fide occupational qualification”

17
Q

“Bona fide occupational qualification”

- What are the 4 things that the rule allows for the hiring of individuals based on?

A

The rule allows for the hiring of individuals based on

  1. Religion
  2. Sex
  3. Age
  4. National origin
18
Q

(2) What is not covered in the BFOQ which Title VII of Civil Rights Act of 1964 included?

A
  1. Colored

2. Race

19
Q

c. Age Discrimination in Employment Act of 1967

- What age does it prohibit discrimination

A

40 years of age or older

20
Q

ADA (American with Disabilities Act)

A

prohibits employers from discriminating on the basis of pregnancy, childbirth, or related medical conditions

21
Q

ADAAA

  • Major life activities?
  • Mitigating measures?
A
  • Expanding the definition “major life activities”
    ‣ Bending
    ‣ Breathing
  • Mitigating measures: shall NOT be considered
22
Q

Disparate treatment

A

Disparate treatment: unequal behavior toward someone because of a protected characteristic (E.g., race or gender) under Title VII of the United States Civil Rights Act.

23
Q

Adverse impact

A

4/5th rule

- They don’t have to follow this rule the whole time

24
Q

What are the two types of Sexual Harassment?

A
  1. Quid Pro Quo

2. Hostile Environment

25
Q

Quid Pro Quo

A

“Quid pro quo” harassment takes place when a supervisor requires sex, sexual favors, or sexual contact from an employee/job candidate as a condition of their employment.

26
Q

Hostile Environment

A

“Hostile work environment” sexual harassment occurs when an employee is subject to unwelcome advances, sexual innuendos, or offensive gender-related language that is sufficiently severe or pervasive from the perspective of a reasonable person of the same gender as the offended employee.

27
Q

What are the two types that the company is liable for?

A

[not sure]
prob just talking about how the person who does the harassment isn’t at fault since the organization should provide a safe working environment

28
Q

Diversity

- Why do we want?

A

We want diversity as

  • Diverse teams come up with diverse and creative solutions that work better for the company
  • Diverse teams bring more skills and knowledge to the table to help improve the company
  • Most diverse company -> help with Recruitment in general
  • Diverse teams can better cater to the needs of the customers
  • Help broaden the customer base
  • Help avoid some disaster (e.g., ad)
  • Give a team more legitimacy
29
Q

Diversity

- How do we contribute to company performance and efficiency?

A

It contributes as it allows people from multiple cultural backgrounds to provide ideas based on their experience which is more diverse which will in the end contribute to company performance and efficiency

30
Q

• Sustainable competitive advantage

What’s the mnemonic you should learn to know the list

A

VRIO

31
Q

• Sustainable competitive advantage (VRIO)

A
  1. Valuable
  2. Rare
  3. Inimitable
  4. Organized
32
Q

Do you need all 4 sustainable competitive advantage to become successful?

A

Yes, you need 4 of these to be sustainable competitive advantages

33
Q

Rare:

A

Knowledge, skills, and abilities (KSAs)

34
Q

Inimitable

A

Difficult to copy

35
Q

Organized

A

teamwork and cooperation

36
Q

HPWS

What does it stand for?

A

HIGH PERFORMANCE WORK SYSTEM

37
Q

HIGH PERFORMANCE WORK SYSTEM

A
  • “A specific combination of HR practices, work structures, and processes that maximizes employee knowledge, skill,
    commitment, and flexibility.”
  • If people are your source of competitive advantage, then you need to invest in them! HR facilitates this investment
38
Q

Make sure you go over the worksheets and any math that were in the slides (historical, trend, pink worksheet, 4/5th rules, etc)

A

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MGT 367 (26 decks)

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