Exam 1 - Chapter 4 - Job Analysis Flashcards
1
Q
Job/work analysis ______
A
process
2
Q
What are the Steps for Performing Job/Work Analysis
A
Step 1: Select jobs to study Step 2: Determine information to collect Step 3: Identify sources of data Step 4: Methods of data collection Step 5: Evaluate and verify data collection Step 6: Write job analysis report
3
Q
How do you determine information to collect (Step 2)
A
- Tasks, duties, responsibilities,
- Knowledge, skills, and abilities (KSAs)
4
Q
How do you Identify sources of data (Step 3)
A
- Supervisors
- Trade Unions
- Incumbents (employees)
- Trainers
5
Q
What are methods of data collection (Step 4)
A
- Interviews
- Observations
- Prior job descriptions
- Surveys
- External sources (O*Net)
- Manuals & Work Logs
6
Q
Define Job Description
A
Details what the job does
7
Q
Define Job Specification
A
Requirements/qualifications for the jobs (KSA’s)
8
Q
Define Job Design
A
Outgrowth of job analysis that improves job though technological and human considerations
9
Q
The three types of Job Characteristics Model
A
- Job Characteristics
- Psychological States
- Job Outcomes
