Ethics (Level 2/3) Flashcards
Do you have any personal involvement with matrics or LionHeart?
No, however I am aware that matrics is a network that supports professionals who are in the early stages of their careers.
Lionheart is a charity which provides support to past and present members of the Royal Institution of Chartered Surveyors (RICS) and their families during times of need.
Can you provide an example of where you have identified a conflict of interest?
On Oswestry WTW a conflict of interest arose on the project in which I had to advise on. The Project Director, employed by JMS but working for Advance Plus, wanted to appoint a JMS Affiliate as a subcontractor
Can you provide an example when you have treated others with respect and/or encouraged diversity and inclusion?
My assistant is Muslim, therefore during RAMADAM, I was flexible around working hours, work duties and breaktimes.
- Organised meetings for mornings when he was less tired
- Allowed him to begin work earlier and finish earlier, to allow for him to sleep in the afternoon
Have you complied with the RICS’ CPD policy for members?
Yes, I undertake CPD every month and will ensure I complete the 20 hours / year CPD
Have you checked that your own company’s PI insurance is compliant with RICS requirements?
Yes, MWH Treatment Ltd hold £10m PI
It is on an each and every basis
Covers all current and past employees
And contains run off cover for 6 years
By protecting confidential information, which of the Rules of Conduct are you complying with?
Rule 1, specifically 1.9 of the RICS Rules of Conduct for Members, which pertains to confidentiality.
Can you give an example when it would be appropriate to accept gifts or hospitality?
Complimentary Industry Events: Where attendance is beneficial for professional development, networking, or business purposes, and the value is reasonable and customary within the industry.
Cultural or Protocol Considerations: Accepting gifts or hospitality that are offered as part of cultural traditions or protocol, where refusal may cause offense or damage business relationships.
Promotional Items: Accepting promotional items or branded merchandise of nominal value, such as pens, calendars, or notepads, that are offered as part of marketing or promotional activities by clients or business partners.
How do you know that your company’s policy on gifts and hospitality is compliant with the RICS rules?
Review both documents, any area’s I am not sure, consult Legal to provide guidance on any necessary updates or adjustments to ensure compliance.
How have you dealt with a complaint?
No, however if I received a complaint I would follow the following steps:
- Acknowledge Receipt
- Issue complainant a copy of CHP
- Ensure it is dealt with by companies nominated complaints handling person
- Ensure clear communication with complainant
- If it can’t be resolved internally, consult a third party
- Notify PI Insurers Immediately
Did the JMS Affiliate company participate in the tender?
Yes, they were one of four tendering companies, therefore it is not permitted for any JMS employee’s to be involved in the tender and selection process of packages of work that included JMS Affiliate companies
How late was the lowest tenderer’s submission received?
Over a week past the tender return date
Was there a means to include the late tender?
The late tender was included on the commercial assessment, as this demonstrated we followed the procurement rules
Exceptional circumstances for accepting a late tender:
- Death to estimator
- No other tenders returned
Which Rule of Conduct were you complying with when you advised your Operations Manager?
Rule 5, I questioned a practice/decision, ensuring I maintained Public Confidence, and not putting my company at risk of collusion
Discuss the advice you gave, and your reasoning re late tender submission
I advised that that we must uphold the terms of the tender process, and I was not willing to analyse the tender submission due to the tendering terms being breached and therefore a risk of collusion and disallowed costs
