Diversity, Inclusion and Teamworking (Level 1) Flashcards

1
Q

Importance of teamwork?

A

A team environment allows individuals to bring their diverse perspectives to problem solving, which in turn increases their success at arriving at solutions more efficiently and effectively.

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2
Q

How do you encourage teamwork?

A

Build diverse and inclusive teams
Clearly define roles and responsibilities for every team member
Build trust within the team
Encourage clear, frequent communication
Give teams autonomy in decision-making
Manage team meetings wisely
Provide the team with learning opportunities

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3
Q

How do you decide what skills are necessary to make up a team?

A

Skills necessary vary depending on the task, however all successful teams must have:
- A good leader
- Good structure
- Clear Objectives
- Identify Core
- Competencies critical to the teams success
- Shared vision, purpose and goals
- Effective communication
- Collective trust and transparency

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4
Q

What is a strategic alliance?

A

A strategic alliance is an arrangement between two companies to undertake a mutually beneficial project while each retains its independenceand do not form a legal entity

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5
Q

How would you go about managing and underperforming team member?

A

Recognise the problem
Speak to the member and try to understand the cause of the problem
Offer support on the problem
Develop an action plan together
Ensure regular check-ins and follow-ups
Recognise progress.

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6
Q

How do you seek to bring out the best in your team?

A

Give clear and simple directions
Inspire your team
Maximise each team member’s strengths and knowledge
Create a plan for improvement and growth
Praise effort and reward your team

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7
Q

Laws on Diversity/Inclusion

A
  • Equality Act 2010
  • Human Rights act 1998
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8
Q

Types of teams?

A

Office teams
Project teams
Design teams
Senior management team

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9
Q

Example of working in a successful team?

A

Oswestry WTW procuring a Pipework package:
- Held meetings with numerous team disciplines
- This was to understand each members view and agree the best methodology for procuring the works
- We then held collaborative planning sessions with the subcontractors to ensure they were on board with our methodology

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10
Q

Tuckman theory?

A

4 Phases of a team:
Forming - team assembly
Storming - Addressing the task/brainstorming
Norming - Agreeing the rules and operation
Performing - Undertaking the agreed plan

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11
Q

What is workplace diversity?

A

Acceptance & inclusion of employees of all backgrounds
Important asset of an organisation

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12
Q

Benefits of a diverse team?

A

Increased productivity
Broad range of skills and experience
Increased creativity
Improved cultural awareness

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13
Q

What is unconscious bias?

A

An assumption that someone has about another individual/group based on their gender/race/disability etc

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14
Q

Challenges of Covid on Diversity, Inclusion and Teamworking?

A

Distance working brought challenges to teamworking, therefore regular video calls ensured all members stayed in contact and worked efficiently and effectively

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15
Q

Importance of inclusive team environment?

A

Deloitte’s article on diversity & inclusion:
‘Diverse & inclusive teams outperform their peers & companies generate higher revenue & profit per employee’

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16
Q

How do different industries impact on teamwork?

A
  • Culture
  • Working Arrangements
17
Q

RICS Inclusive Employer Quality Mark?

A
  • Designed to improve diversity and inclusion within construction sector
  • Requires employers to commit to adopting six principles
    • Recruitment
    • Retention
    • Development
18
Q

What is the RICS doing to improve Diversity and Inclusion

A

Set up a ‘Diversity & Inclusion leadership’ knowledge hub, which includes initiatives like:
- International Womens Day
- Pride Day, focus on LGBTQ+
- McGregor-Smith Review

19
Q

Pro’s and Con’s of Hybrid Working:

A

Pro’s
o Improved work–life balance.
o Greater ability to focus with fewer distractions.
o Saved commuting time and cost.
o Savings on office space.
Con’s
o Loss of social connection
o Reduced collaboration
o Productivity can be dependent on quality of workspace
o Less recognition