Empathy Flashcards
1
Q
3 causes of misunderstanding
A
Unspoken meaning (tone, pace, socially desirable)
Mishearing
Wrong interpretation
2
Q
Roadblocks in good listening
A
Probing (asking q to gather facts
Advising
Reassuring
Agreeing
Directing
Persuading
Analyzing
Warning
Distracting
Moralizing
Judgeing
Shaming
3
Q
Rogers’s three therapeutic conditions for positive change
A
Accurate empathy
Genuineness
Unconditional positive regard.
4
Q
Affirmations
A
Simple; comment on particular client behavior
Complex; Focus on clients’ positive strengts and traits.
5
Q
Genuineness
A
Congruence: intrapsychic component. Necessary but not sufficient for external manifestation: authenticity
