Empathy Flashcards

1
Q

3 causes of misunderstanding

A

Unspoken meaning (tone, pace, socially desirable)

Mishearing

Wrong interpretation

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2
Q

Roadblocks in good listening

A

Probing (asking q to gather facts
Advising
Reassuring
Agreeing
Directing
Persuading
Analyzing
Warning
Distracting
Moralizing
Judgeing
Shaming

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3
Q

Rogers’s three therapeutic conditions for positive change

A

Accurate empathy

Genuineness

Unconditional positive regard.

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4
Q

Affirmations

A

Simple; comment on particular client behavior

Complex; Focus on clients’ positive strengts and traits.

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5
Q

Genuineness

A

Congruence: intrapsychic component. Necessary but not sufficient for external manifestation: authenticity

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