E2, Ch 10: Ability

Question 1

ability

Answer 1

stable capabilities people have to perform a range of diff activities; something you are typically born with

Question 2

ability is distinguishable from ______, which are more trainable and improvable

Answer 2

skills

Question 3

about __% of variation in ability is due to genetics

Answer 3

60

Question 4

cognitive ability

Answer 4

abilities related to acquisition, application of knowledge in problem solving

Question 5

general mental ability, “g” includes… (5)

Answer 5

verbal ability
quantitative
reasoning
spatial
perceptual

Question 6

verbal ability

Answer 6

oral/written comprehension and expression

Question 7

quantitative ability

Answer 7

number facility/mathematical reasoning

Question 8

reasoning ability

Answer 8

deductive/inductive reasoning,
problem sensitivity,
originality

Question 9

spatial ability

Answer 9

spatial orientation
visualization

Question 10

perceptual ability

Answer 10

speed, flexibility of closure,
perceptual speed

Question 11

one of the most widely used measures of general mental ability is the ___________ __________ _______; 50 questions, 12 mintues

Answer 11

Wonderlic Personnel Test

Question 12

scoring of a Wonderlic

Answer 12

10: literacy
20: average
= IQ of 100

Question 13

which ability does this question represent?

which 3 of the following words have similar meanings?

Answer 13

verbal

Question 14

which ability does this question represent?

a featured product from a retailer has generated 27, 99, 80, 115 orders over a 5-hour period. which graph best represents this trend?

Answer 14

quantitative

Question 15

which ability does this question represent?

if the first two statements are true, is the final statement true?

Answer 15

reasoning

Question 16

which ability does this question represent?

which 3 choices are needed to create X figure?

Answer 16

spatial

Question 17

which ability does this question represent?

which of the following has the earliest date?

Answer 17

perceptual

Question 18

cognitive ability has a _____ _______ effect on task performance, but has __ affect on organizational commitment.

Answer 18

STRONG POSITIVE (strongest predictor)
NO

Question 19

emotional intelligence

Answer 19

management and use of emotions when interacting with others

Question 20

emotional intelligence influences the degree to which people tend to be effective in social situations and come in 4 forms…

Answer 20

self awareness
other awareness
emotion regulation
use of emotions

Question 21

self awareness

Answer 21

ability to understand your own emotions, willingness to acknowledge them, and capability to express them accurately

Question 22

other awareness

Answer 22

ability to recognize emotions of others; reading the room

Question 23

emotional regulation

Answer 23

ability to quickly recover from an emotional experience

Question 24

use of emotions

Answer 24

ability to harness emotions and use them to improve chance of being successful in a given area

Question 25

if aspiration ranges overlaps __________ can be made

Answer 25

compromise

Question 26

fixed pie perception

Answer 26

assumption that your interests and other party’s are opposed
- 80% negotiators have this perception leading to info availability errors
- prevalent in individualist cultures and high time-pressure situations

Question 27

Lauren makes 3 concessions totaling $15; Carl makes 4 concessions of $14. Even though monetary value is about the same, who may be advantaged?

Answer 27

Carl will tell Lauren he has made more unit-wise and demands she concede more

Question 28

integrative bargaining aims to…
versus distributive bargaining which aims to…

Answer 28

expand the pie (win-win)
distribute as much of pie as possible (win-lose)

Question 29

integrative vs distributive bargaining
focus?
info sharing?
relationship?

Answer 29

integrative:
focus: interests
info sharing: high
relationships: long-term

distributive:
positions
low
short-term

Question 30

resistance to yielding indicates…

Answer 30

higher yields w/ integrative bargaining

Question 31

for good performance, you get out of the the unwanted chore of cleaning the restroom

Answer 31

negative reinforcement

Question 32

most inexperienced negotiators focus on their _________, not their ________

Answer 32

positions
interests

Question 33

Randy always turns in reports with grammatical errors; the other employees produce clean reports. Randy demonstrates…..
Contributing to a ________ cause.

Answer 33

high consistency, low distinctiveness and consensus
internal cause

Question 34

sheldon is not good at recognizing raj’s emotions, demonstrating low…

Answer 34

others awareness