3 - Organizational Commitment Flashcards
organizational commitment
a desire to remain a member of a organization
org commitment comes in 3 forms
affective commitment
continuance commitment
normative commitment
affective commitment
a desire to retain membership because of an emotional attachment; you stay because you WANT to
continuance commitment
a desire to retain membership because of an awareness of costs associated with leaving; you stay because you NEED to
normative commitment
a desire to retain membership because of a feeling of obligation
relationship b/w commitment and time increases because you… (3)
build and deepen relationship (affective)
become used to your lifestyle (continuance)
feel obligated to your employer (normative)
It is more expensive to XX than it is to XX.
recruit and train new employees;
retain current employees
In regards to commitment to an org, Gen Y wants to spend their time in XX and XX, no matter where they are.
meaningful and useful ways
how can we increase commitment? Gen X vs Gen Y
Gen X:
- good colleagues
- interesting work
- learning opportunities
- salary
- recognition, power, prestige
Gen Y:
- work-life balance
- friendships
- meaningfulness
potential responses to negative events (4)
exit - employee ends/restricts memberships
voice - employee attempts to improve situation
loyalty - employee remains supportive
neglect - employee interest/effort is reduced
star employees
high task performance and commitment
tend to respond with Voice
morale boosters/citizens
low task performance; high commitment
tend to respond with Loyalty
flight risks/lone wolves
high task performance; low commitment
tend to respond with Exit
slackers/apathetics
low performance and commitment
tend to respond with Neglect
without proper attention and care, companies are likely to…
lose productive employees and retain unproductive employees
