day 3 Flashcards
What is the main difference between business goals and business objectives?
Objectives are specific and measurable; goals are broad and directional
Which of the following is an example of a business objective?
Increase customer retention by 20% in one year
What characteristic defines a business objective?
It is measurable and time-bound
What is an example of a business goal?
Expand market share
How do objectives support business goals?
Objectives provide measurable steps toward achieving broader goals
What defines stakeholder requirements?
How specific stakeholders interact with a solution
Which requirement type focuses on high-level business needs?
Business Requirements
What type of requirement states that an app must allow users to log in with biometrics?
Stakeholder Requirement
Which requirement ensures that a project aligns with the organization’s strategic needs?
Business Requirement
What is the primary purpose of stakeholder requirements?
To specify how users will interact with the system
What does the solution scope define?
The set of changes needed to meet business needs
Which of the following is NOT part of solution scope?
How the project will be executed
What is a key characteristic of solution scope?
It establishes the boundary of what will change
Solution scope focuses on:
What needs to change, not how
What happens if solution scope is poorly defined?
The project may fail to meet business needs
What is project tailoring?
Modifying project processes to fit specific needs
Which guideline suggests that not all PMBOK processes apply to every project?
Project Tailoring
When should a project manager tailor processes?
When adapting to project complexity and requirements
Why is tailoring important?
It ensures processes fit the project’s unique environment
What step comes first in project tailoring?
Assessing the project environment
What does a business need define?
A problem or opportunity a project addresses
Which document justifies a project based on cost-benefit analysis?
Business Case
How does a business need differ from a business case?
A business need identifies the problem, a business case justifies the solution
Which example best represents a business need?
Reducing manual processing time to improve efficiency
What is a key input for defining a business need?
Market analysis and internal performance metrics
An organization wants to increase automation to cut costs. What is this an example of?
Business Need
A project team modifies PMBOK processes to fit their project. What is this called?
Tailoring
A requirement states ‘the system should generate monthly reports.’ What type is this?
Stakeholder Requirement
Who is responsible for defining the business need?
Business Analysts and Stakeholders
What happens if project tailoring is ignored?
The project may include unnecessary or ineffective processes
A CEO wants to ‘increase profitability.’ What type of statement is this?
Business Goal
A project must reduce errors by 30% in 6 months. What is this an example of?
Business Objective
A manager requests that all data be encrypted. What type of requirement is this?
Stakeholder Requirement
A company struggles with outdated workflows. What document should be reviewed?
Business Need
A project manager must decide which PMBOK processes apply. What is this called?
Project Tailoring
Which factor is most important when defining solution scope?
Business needs and constraints
What is the main risk of not clearly defining solution scope?
Project may not deliver expected benefits
Who determines business requirements?
Senior management and business analysts
A project is failing because business needs were not properly defined. What is missing?
Clear Business Need
A team is overwhelmed by unnecessary PMBOK processes. What should they do?
Apply Project Tailoring
