chapter 4 (task 2, enabler 2 and forward) Flashcards
what are the three major baselines?
scope, cost, and schedule
what is the scheduled baseline?
-the planned start and finish of the project.
-created in scheduling software and determined throughout the project
what is control schedule?
-monitoring the status of project activities to update project progress and manage changes to project schedule
-performed throughout the project
-focuses on ensuring project remains on schedule, and issues/deviations are addressed promptly
what can the structure of the WBS be based on?
-tasks (task-oriented)
-components (physical/functional)
-time-phased
-organization types
-geographical types
-cost breakdown types
-profit-center types
how does a task-oriented WBS define the project work?
-actions that must be done to produce the deliverable.
-first word is usually a verb (design, develop, optimize, transfer, test, etc)
how does a component-oriented WBS define the project work?
-physical or functional components that make up the deliverable
-first word is usually a noun (ELEMENT X, subunit 1)
Break down a paper in relation to WBS process
-subject of the paper is the scope
-outline is the WBS
what does the WBS include
ALL of the work, nothing should be done that is not in the WBS
what is the name for the smallest item in the WBS and what can it do
work package
-helps effectively estimate cost and time, can be monitored and controlled in the project
how does the WBS work in the predictive/plan based approach?
-takes the WBS work package (noun/deliverable) and moves it to the schedule to identify the “activities” (Verb/noun) needed to complete the work package
what is “work” in the WBS?
refers to the deliverables the project will create, not the effort
8/80 rule?
-labor on a work package not more than 80 hours, no less than 8
-just a guideline, not a regulation
-some may be less than 8
define quality management
-applying appropriate level of quality to meet customers needs
-to much quality is a waste of resources, not enough can lead to rework and scrap
major output of quality planning
-quality management plan
-describes how pm and team will fulfill quality policy
what does the quality management plan address about the project and project work?
-quality standards project will utilize
-quality objectives project must achieve
-quality roles and responsibilities among the team and stakeholders
-deliverables and processes that will be reviewed for quality
-how quality process activities will be controlled
-quality tools the project will utilize
-how project will address non conformance to quality issues, corrective activities, and continuous process improvement
what processes does quality management include and what do they do?
manage quality
control quality
-manage includes planned activities to meet customer quality needs
-control involves monitoring and recording results of quality management activities to ensure deliverable are complete and meet customer requirements
what is a major tenet of quality?
-preventing a mistake is cheaper than correcting a mistake
-PREVENTION OVER INSPECTION
-try to implement strategies to prevent errors instead of finding errors through inspection
-inspection always more expensive and disruptive
what is continuous improvement?
-iterative process of always seeking to improve your approach to, and results obtained from, quality management processes
-goal of improving quality of project processes AND project deliverable
what is “Cost of quality”
considers how much must be spent to achieve expected level of quality within the project
what are the 2 types of costs tied to quality
-COST OF CONFORMANCE TO QUALITY
-COST OF NONCONFORMANCE TO QUALITY
what is cost of conformance to quality?
-spent to attain expected level of quality
-cost of training, complying with safety issues, purchasing appropriate equipment
-prevention costs, documenting processes
-also where you determine appraisal costs to test the product, complete destructive testing loss, and perform inspections
-require money to be spent to avoid failures
what is cost of non conformance to quality?
-also known as “cost of poor quality” or “cost of failure”
-not satisfying the quality expectations
-evident when the project must spend money because of failures
-internal failure costs are in the form of rework and scrap
-external failures cost happen when customer finds defects
-
3 specific terms for the exam when it comes to cost of quality, and what they do?
-Prevention costs (prevent poor quality)
-Appraisal costs (test, evaluate, measure, audit the product)
-Failure costs (non conformance to quality)
what is a system or process flowchart?
-flowchart shows sequence of events within possible branching or loopbacks to reach an end result of a process or series of processes.
-can demonstrate how manufacturer creates, packages, and ships product to customer
