Communication & Negotiation Flashcards
1
Q
Neg & Coms - Level 1
How did you communicate in the tender report?
A
- Written and numerical forms
- Use of tables as source of comparison
- Quality score
2
Q
Neg & Coms - Level 1
Why was visual communication important?
A
Understandable for less techincal client’s
3
Q
Neg & Coms - Level 1
London - How did you agree and formalise the final pricing?
A
- Discussed & agreed tender sum following a series of negotiations
- Pricing schedule formed part of the contract documents
4
Q
Neg & Coms - Level 1
What communication methods do you use, in your line of work?
A
- Reports
- E-mails
- Oral comms
- Contractual certificates and notices
- Telecoms
- Graphical forms
- Letters
- Negotiations
5
Q
Level 1 - Neg & Comms
How did you communicate the queries?
A
- Query sheet
6
Q
Neg & Coms - Level 1
You mention that you include an audit trail for your final account, what did this comprise of?
A
- Instructions
- Emails with relevant information
- Variation logs
7
Q
Neg & Coms - Level 2
What considerations do you make when assessing final account?
A
- All non-measurable works are instructed or omitted from the contract
- All instructions are captured
8
Q
Neg & Coms - Level 1
What is communication?
A
The exchange of information through speaking, written, numerical forms and other mediums
9
Q
Neg & Coms - Level 1
What is negotiation?
A
- Discussions which are held to reach a compromise, agreement or settle a dispute
