Communication and Negotiation

Question 1

If you chair a meeting, how do you make it effective?

Answer 1

• Prepare for the meeting in advance
• Set an agenda so all parties are clear on what to expect
• Take minuets of the meeting and actions
• Give an opportunity for all parties to talk
• Understand people body language

Question 2

What presentation and writing skills did you develop to help you understand how to communicate better?

Answer 2

• Good listening skills
• Reading body language
• Being clear and professional within my writing

Question 3

How would you deal with a Client complaint?

Answer 3

I would immediately inform the partner in charge of the project, who would then initiate our complaints handling procedure.

Question 4

Can you give me an example of when you demonstrated communication and negotiation competency?

Answer 4

• On Duke street i managed to succesfully negotiate the contractor to include a £20k contractors discount and to also demonstrate x3 quotes from supplies to show competitive rates.
• This helped negotiate the contract sum to below to clients budget.

Question 5

Can you give me an example of different communication types you are aware of?

Answer 5

• Verbal - personal, easy and effective
• Written - formal and recorded
• Face to face - more thorough approach

Question 6

Can you give me an example of the different types of BIM modelling?

Answer 6

• 3D modelling
• 4D - Time
• 5D - Cost
• 6D - Lifecyle

Question 7

What would you do if your negotiation hot a stalemate with a contractor?

Answer 7

• I would regroup with my team and reconsider another approach.