Communication Flashcards
1
Q
What are the values and behaviors of medical professionalism
A
2
Q
What factors contribute to communication at ground zero?
A
3
Q
What is interprofessionalism?
A
4
Q
What’s the impact of interprofessionalism for patient safety?
A
5
Q
How can miscommunication cause medical errors?
A
Medical error is the 3rd leading cause of death in the US (Journal of Pt Safety, 2014)
• Improving communication between health providers reduces errors by 30 percent (NEJM, 2014
6
Q
What is the impact of self-awareness?
A
7
Q
What are the communication basics and techniques ?
A
8
Q
What’s the impact of diction?
A
9
Q
What are the 7 shaming words to stop saying now?
A
10
Q
Summarize why good communication key
A
