COACHING AND DEVELOPING EMPLOYEES Flashcards
1
Q
Define the elements in the GROW model
A
Goals, Realities, Options and Will
2
Q
What are the cornerstones of great coaching?
A
Be curious, Let the employee lead, Coach the whole person
3
Q
What are powerful questions?
A
Powerful questions are open-ended – that means they start with who, what, when, where, why, how
4
Q
To become a better listener what could be a good strategy?
A
Be present, minimize potential distraction, give cues that you are listening and/or reflect what you hear
5
Q
What are the three key aspects to challenges?
A
It has to take people to or past their current comfort zone, it has to include brainstorming to find an authentic, relevant action and it has to be accepted.
