chapter 9

Question 1

What should the officer have each fire fighter do in preparation for a mid year review

Answer 1

Write a self evaluation

Question 2

What is usually the minimum amount of advance notice given to an employee who will not receive a satisfactory annual evaluation

Answer 2

10 weeks

Question 3

What is the key to positive discipline

Answer 3

Convincing the parties that they want to do better

Question 4

During which step is the annual evaluation is the subordinate allowed to review and comment on the officer’s evaluation

Answer 4

Second

Question 5

What level of negative discipline is an oral admonishment

Answer 5

First

Question 6

What is the key factor in insuring success for fire companies

Answer 6

Teamwork

Question 7

What is normally involved in the third step of progressive negative discipline

Answer 7

Issue the fire fighter a written reprimand

Question 8

What is useful in keeping fire fighters aware of how they are doing

Answer 8

Frequent feedback

Question 9

What evaluation error tends to reduce conflict

Answer 9

Leniency

Question 10

What allows a fire officer to identify any underperforming fire fighter early in the annual evaluation period

Answer 10

Informal reviews

Question 11

How often does the fire officer need to conduct an evaluation of each probationary fire fighter in a structured probationary program

Answer 11

Monthly

Question 12

Who issues the final decision about suspension of a fire fighter

Answer 12

Fire chief

Question 13

Within what amount of time after training must learned skills be used to prevent deterioration of the skills

Answer 13

90 days

Question 14

What starts the formal “ paper trail” of a progressive disciplinary process

Answer 14

Written reprimand

Question 15

How long is common practice to maintain written record of a verbal reprimand

Answer 15

366 days

Question 16

What is in place to deal with issues such as substance abuse, emotional or mental health issues, or other difficulties that affect job performance

Answer 16

EAP

Question 17

Which form resembles an accounting balance sheet that is used to keep track of the fire fighters activity

Answer 17

T-acccount

Question 18

How many work related goals should the fire officer require all fire fighters identify when they have completed probation

Answer 18

Three

Question 19

Which evaluation error occurs when the evaluator’s perspective skews the evaluation

Answer 19

Personal bias

Question 20

Usually what is the lowest level officer that issues a suspension notice

Answer 20

Battalion chief

Question 21

Which disciplinary action is equivalent to paying a cash fine

Answer 21

Loss of leave

Question 22

What is the starting point for positive discipline

Answer 22

Establish expectations

Question 23

What is at the lowest level of the progressive discipline process

Answer 23

Formal written reprimand

Question 24

What is the first step in the annual evaluation process

Answer 24

Supervisor fills out a standardized evaluation form

Question 25

Up to what amount of time can the payment period take when the fire fighter is required to pay restitution

Answer 25

One year

Question 26

When is the fire fighter given a chance to formally respond to the charges when a suspension will be issued

Answer 26

Pre disciplinary conference

Question 27

What is the goal of the EAP

Answer 27

Get the employee back to full productive duty

Question 28

How often do most career fire departments require a supervisor to conduct an employee evaluation for each assigned employee

Answer 28

Annually

Question 29

With which evaluation error is the fire fighter evaluated on the basis of the fire officer’s personal ideals instead of the classified job standards

Answer 29

Frame of reference

Question 30

Up to what amount of time do suspensions usually run

Answer 30

30 days

Question 31

What is the ultimate goal of progressive negative discipline

Answer 31

Performance improvement

Question 32

Who is responsible for setting the stage for positive discipline

Answer 32

Fire officer

Question 33

Which of the following can be kept only in the personnel file at fire headquarters

Answer 33

Transfer requests

Question 34

How often is best for the fire officer to conduct informal reviews

Answer 34

Bimonthly

Question 35

Approximately what amount of time before the official annual evaluation is due should the fire fighter conduct a self evaluation

Answer 35

6 weeks

Question 36

What often specifies all the required knowledge skills and abilities that a fire fighter is expected to master within a specified amount of time

Answer 36

Classified job description

Question 37

Lauderhill hearing

Answer 37

process resulted from 1985 US Supreme court decision in Cleveland Board of Education V Lauderhill

Question 38

Evaluation is a largely subjective process

Answer 38

that is vulnerable to unintentional biases and errors

Question 39

Recency

Answer 39

an evaluation error in which the fire fighter is evaluated only on incidents that occurred in the last few weeks.