chapter 7

Question 1

Which leadership style is good fit when working with experienced fire fighters and handling routine, low hazards duties

Answer 1

Laissez-faire

Question 2

Under which type of power is the target person’s behavior based on perceptions of opportunities and constraints

Answer 2

Ecological

Question 3

Which type of power reflects the effectiveness of the individual

Answer 3

Personal

Question 4

Who is usually assigned to check all equipment and clean the apparatus bay

Answer 4

Driver

Question 5

Which group of volunteers were found to form the core of the volunteer fire departments

Answer 5

Those who recommit between the 15th and 18th years of membership

Question 6

Which type of reinforcement involves ignoring bad behavior

Answer 6

Extinction

Question 7

Which step in making a decision comes before the others

Answer 7

List options

Question 8

What is the advantage of preassigning on scene tasks

Answer 8

Relieves the decision making burden

Question 9

What allows fire officers to accomplish most routine organizational goals and objectives in nonemergency conditions

Answer 9

Efforts of fire fighters

Question 10

What is the capacity of one party to influence another party

Answer 10

Power

Question 11

When should the fire officer briefly review the event to clarify issues and answer questions

Answer 11

Immediately after

Question 12

What is the fire officer primary responsibility

Answer 12

Fire fighters under his/her direct supervision

Question 13

What does a leader use to overcome resistance

Answer 13

motivation

Question 14

Which type of reinforcement is used to reduce bad behavior

Answer 14

Extinction

Question 15

Which motivational theory explains why the fire chief is paid more than a fire fighter

Answer 15

Equity

Question 16

Which motivational theory suggests that behavior is a function of its consequences

Answer 16

Reinforcement theory

Question 17

Which type of power does the IC have under IMS

Answer 17

Legitimate

Question 18

What is the first obligation when a mayday occurs

Answer 18

Maintain radio discipline

Question 19

Which leadership style is needed when the fire company is involved in high risk emergency scene activity

Answer 19

Autocratic

Question 20

What is offend the strongest force that influences volunteer members performance and commitment to the organization

Answer 20

Effective leadership

Question 21

What can the fire officer rely upon to reduce the number of on the scene decisions that must be made

Answer 21

Broad SOPs

Question 22

Which style of leadership needs to be mastered for the fire officer to be able to take control of the situation and provide specific direction to all operating and arriving units

Answer 22

Autocratic

Question 23

What should the officer do if he/she makes a mistake

Answer 23

Own it

Question 24

Who should be the first choice when a rescue operation needs to be performed

Answer 24

Rescue company

Question 25

Hygiene factors

Answer 25

are conditions that are external to the individual such as pay and work conditions

Question 26

Motivation factors

Answer 26

are the individual’s internally determined motivators, such as the desire for recognition, achievement, responsibility and advancement.

Question 27

Legitimate power

Answer 27

The target person believes that the agent has the right to make the request and the target person has the obligation to comply

Question 28

Reward power

Answer 28

The target person complies to obtain rewards believed to be controlled by the agent

Question 29

Expert power

Answer 29

The target person complies due to a belief that the agent has special knowledge

Question 30

Coercive power

Answer 30

The target person complies to avoid punishment believed to be controlled by the agent

Question 31

Information power

Answer 31

Control over information, based on the target person’s assessment of the agents ability to discover or obtain relevant information rapidly and efficiently usually through a cultivated network of sources

Question 32

Ecological power

Answer 32

Control over the physical environment technology or organization of work.

Question 33

Leadership attributes include

Answer 33

Beliefs, values, ethics, character, knowledge, and skills

Question 34

Goal setting Theory

Answer 34

The key to motivation is for the officer to set specific goals that will increase performance

Question 35

An effective leader uses

Answer 35

Persuasiveness and motivation to overcome resistance