chapter 7 Flashcards
Which leadership style is good fit when working with experienced fire fighters and handling routine, low hazards duties
Laissez-faire
Under which type of power is the target person’s behavior based on perceptions of opportunities and constraints
Ecological
Which type of power reflects the effectiveness of the individual
Personal
Who is usually assigned to check all equipment and clean the apparatus bay
Driver
Which group of volunteers were found to form the core of the volunteer fire departments
Those who recommit between the 15th and 18th years of membership
Which type of reinforcement involves ignoring bad behavior
Extinction
Which step in making a decision comes before the others
List options
What is the advantage of preassigning on scene tasks
Relieves the decision making burden
What allows fire officers to accomplish most routine organizational goals and objectives in nonemergency conditions
Efforts of fire fighters
What is the capacity of one party to influence another party
Power
When should the fire officer briefly review the event to clarify issues and answer questions
Immediately after
What is the fire officer primary responsibility
Fire fighters under his/her direct supervision
What does a leader use to overcome resistance
motivation
Which type of reinforcement is used to reduce bad behavior
Extinction
Which motivational theory explains why the fire chief is paid more than a fire fighter
Equity
Which motivational theory suggests that behavior is a function of its consequences
Reinforcement theory
Which type of power does the IC have under IMS
Legitimate
What is the first obligation when a mayday occurs
Maintain radio discipline
Which leadership style is needed when the fire company is involved in high risk emergency scene activity
Autocratic
What is offend the strongest force that influences volunteer members performance and commitment to the organization
Effective leadership
What can the fire officer rely upon to reduce the number of on the scene decisions that must be made
Broad SOPs
Which style of leadership needs to be mastered for the fire officer to be able to take control of the situation and provide specific direction to all operating and arriving units
Autocratic
What should the officer do if he/she makes a mistake
Own it
Who should be the first choice when a rescue operation needs to be performed
Rescue company
Hygiene factors
are conditions that are external to the individual such as pay and work conditions
Motivation factors
are the individual’s internally determined motivators, such as the desire for recognition, achievement, responsibility and advancement.
Legitimate power
The target person believes that the agent has the right to make the request and the target person has the obligation to comply
Reward power
The target person complies to obtain rewards believed to be controlled by the agent
Expert power
The target person complies due to a belief that the agent has special knowledge
Coercive power
The target person complies to avoid punishment believed to be controlled by the agent
Information power
Control over information, based on the target person’s assessment of the agents ability to discover or obtain relevant information rapidly and efficiently usually through a cultivated network of sources
Ecological power
Control over the physical environment technology or organization of work.
Leadership attributes include
Beliefs, values, ethics, character, knowledge, and skills
Goal setting Theory
The key to motivation is for the officer to set specific goals that will increase performance
An effective leader uses
Persuasiveness and motivation to overcome resistance
