chapter 7 Flashcards

1
Q

Which leadership style is good fit when working with experienced fire fighters and handling routine, low hazards duties

A

Laissez-faire

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2
Q

Under which type of power is the target person’s behavior based on perceptions of opportunities and constraints

A

Ecological

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3
Q

Which type of power reflects the effectiveness of the individual

A

Personal

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4
Q

Who is usually assigned to check all equipment and clean the apparatus bay

A

Driver

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5
Q

Which group of volunteers were found to form the core of the volunteer fire departments

A

Those who recommit between the 15th and 18th years of membership

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6
Q

Which type of reinforcement involves ignoring bad behavior

A

Extinction

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7
Q

Which step in making a decision comes before the others

A

List options

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8
Q

What is the advantage of preassigning on scene tasks

A

Relieves the decision making burden

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9
Q

What allows fire officers to accomplish most routine organizational goals and objectives in nonemergency conditions

A

Efforts of fire fighters

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10
Q

What is the capacity of one party to influence another party

A

Power

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11
Q

When should the fire officer briefly review the event to clarify issues and answer questions

A

Immediately after

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12
Q

What is the fire officer primary responsibility

A

Fire fighters under his/her direct supervision

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13
Q

What does a leader use to overcome resistance

A

motivation

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14
Q

Which type of reinforcement is used to reduce bad behavior

A

Extinction

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15
Q

Which motivational theory explains why the fire chief is paid more than a fire fighter

A

Equity

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16
Q

Which motivational theory suggests that behavior is a function of its consequences

A

Reinforcement theory

17
Q

Which type of power does the IC have under IMS

A

Legitimate

18
Q

What is the first obligation when a mayday occurs

A

Maintain radio discipline

19
Q

Which leadership style is needed when the fire company is involved in high risk emergency scene activity

A

Autocratic

20
Q

What is offend the strongest force that influences volunteer members performance and commitment to the organization

A

Effective leadership

21
Q

What can the fire officer rely upon to reduce the number of on the scene decisions that must be made

A

Broad SOPs

22
Q

Which style of leadership needs to be mastered for the fire officer to be able to take control of the situation and provide specific direction to all operating and arriving units

A

Autocratic

23
Q

What should the officer do if he/she makes a mistake

24
Q

Who should be the first choice when a rescue operation needs to be performed

A

Rescue company

25
Hygiene factors
are conditions that are external to the individual such as pay and work conditions
26
Motivation factors
are the individual's internally determined motivators, such as the desire for recognition, achievement, responsibility and advancement.
27
Legitimate power
The target person believes that the agent has the right to make the request and the target person has the obligation to comply
28
Reward power
The target person complies to obtain rewards believed to be controlled by the agent
29
Expert power
The target person complies due to a belief that the agent has special knowledge
30
Coercive power
The target person complies to avoid punishment believed to be controlled by the agent
31
Information power
Control over information, based on the target person's assessment of the agents ability to discover or obtain relevant information rapidly and efficiently usually through a cultivated network of sources
32
Ecological power
Control over the physical environment technology or organization of work.
33
Leadership attributes include
Beliefs, values, ethics, character, knowledge, and skills
34
Goal setting Theory
The key to motivation is for the officer to set specific goals that will increase performance
35
An effective leader uses
Persuasiveness and motivation to overcome resistance