Chapter 8 Flashcards
Being self-aware
the interviewer’s ability to know how they come across
Developing positive working relationships
a method of approaching interviews in which attentive listening, appropriate empathy, genuine respect, and cultural competence play significant roles;
Listening
an interviewer’s primary task
Attending behaviors
the building blocks of attentive listening that include eye contact, body language, vocal qualities, verbal tracking, using the client’s proper name, and observing client behavior
Body language
the general rules for carrying oneself when interacting with a client, including face the clien
Vocal Qualities
how words sound to another’s ears
Pitch, tone, volume, and fluctuation
Verbal Tracking
the monitoring of the train of thought implied by patterns of statements, allowing smooth shifts between topics
Technique
what an interviewer does with clients, such as questions, responses, and other specific actions
Rapport
a positive, comfortable relationship between the interviewer and the client
Directive
a style interviewers use to get exactly the information they need by asking clients specifically for it
Open-ended question
a question that allows for individualized and spontaneous responses from clients that are relatively long
Closed-ended question
a question that allows for far less elaboration and self-expression by the client but yields quick and precise answers
Clarification
a type of question that makes sure the interviewer has an accurate understanding of the client’s comments;
Confrontation
interviewers focus on apparently contradictory information provided by clients
Reflection of Feeling
a statement that echoes the client’s emotions intended to make clients feel that their emotions are recognized,
Summarizing
a point normally at the end of the interview that involves tying together various topics that may have been discussed
Intake Interview
interviews designed to determine whether the client needs treatment, what form of treatment is needed, and whether the current facility can provide that treatment
Conclusion
a point normally at the end of the interview that can take a number of different forms
Diagnostic Interviews
interviews designed to assign one or more diagnosis to the client’s problems and assign recommendations and treatment
Structured Interview
a predetermined, planned sequence of questions that an interviewer asks a client and that is constructed for particular purposes, usually to diagnose
Unstructured interview
: an interview in which interviewers improvise, determining questions on the spot and seek information that they decide is relevant during the course of the interview
Structured Clinical Interview for DSM-5 Disorders (SCID)
a published structured interview of a comprehensive list of questions that directly ask about the specific symptoms of the many disorders included in the DSM
Semistructured (partially structured) interview
an interview that allows clients to describe in their own words the current problem and any relevant history, after which an interviewer may ask questions to address specific diagnostic criteria
Mental status exam
a quick assessment of how the client is functioning at the time of evaluation
Crisis Interview
a clinical interview designed not only to understand a problem demanding urgent attention, but also to provide immediate intervention
Quieting yourself
the quieting of the interviewer’s internal, self-directed thinking pattern
Assessment
a testing method that uses a number of techniques to find hypotheses about individual
Clinical Interview
a face-to-face conversation between a clinician and a client that aims to gather information for diagnosis and treatment
Clinical Utility
the likelihood of a test or measure to improve a patient’s health outcome
Nondirective psychology
mental health treatment approach that focuses on helping clients gain insight into themselves
Paraphrasing
expressing someone else’s ideas in your own voice, while keeping the same essential meaning.
reliability
a measure of how consistent the results of a study are
validity
a measure of how well a test or measurement tool measures what it claims to measure