Chapter 8

Question 1

Being self-aware

Answer 1

the interviewer’s ability to know how they come across

Question 2

Developing positive working relationships

Answer 2

a method of approaching interviews in which attentive listening, appropriate empathy, genuine respect, and cultural competence play significant roles;

Question 3

Listening

Answer 3

an interviewer’s primary task

Question 3

Attending behaviors

Answer 3

the building blocks of attentive listening that include eye contact, body language, vocal qualities, verbal tracking, using the client’s proper name, and observing client behavior

Question 4

Body language

Answer 4

the general rules for carrying oneself when interacting with a client, including face the clien

Question 5

Vocal Qualities

Answer 5

how words sound to another’s ears
Pitch, tone, volume, and fluctuation

Question 6

Verbal Tracking

Answer 6

the monitoring of the train of thought implied by patterns of statements, allowing smooth shifts between topics

Question 7

Technique

Answer 7

what an interviewer does with clients, such as questions, responses, and other specific actions

Question 8

Rapport

Answer 8

a positive, comfortable relationship between the interviewer and the client

Question 9

Directive

Answer 9

a style interviewers use to get exactly the information they need by asking clients specifically for it

Question 10

Open-ended question

Answer 10

a question that allows for individualized and spontaneous responses from clients that are relatively long

Question 11

Closed-ended question

Answer 11

a question that allows for far less elaboration and self-expression by the client but yields quick and precise answers

Question 12

Clarification

Answer 12

a type of question that makes sure the interviewer has an accurate understanding of the client’s comments;

Question 13

Confrontation

Answer 13

interviewers focus on apparently contradictory information provided by clients

Question 14

Reflection of Feeling

Answer 14

a statement that echoes the client’s emotions intended to make clients feel that their emotions are recognized,

Question 14

Summarizing

Answer 14

a point normally at the end of the interview that involves tying together various topics that may have been discussed

Question 15

Intake Interview

Answer 15

interviews designed to determine whether the client needs treatment, what form of treatment is needed, and whether the current facility can provide that treatment

Question 16

Conclusion

Answer 16

a point normally at the end of the interview that can take a number of different forms

Question 17

Diagnostic Interviews

Answer 17

interviews designed to assign one or more diagnosis to the client’s problems and assign recommendations and treatment

Question 18

Structured Interview

Answer 18

a predetermined, planned sequence of questions that an interviewer asks a client and that is constructed for particular purposes, usually to diagnose

Question 19

Unstructured interview

Answer 19

: an interview in which interviewers improvise, determining questions on the spot and seek information that they decide is relevant during the course of the interview

Question 20

Structured Clinical Interview for DSM-5 Disorders (SCID)

Answer 20

a published structured interview of a comprehensive list of questions that directly ask about the specific symptoms of the many disorders included in the DSM

Question 21

Semistructured (partially structured) interview

Answer 21

an interview that allows clients to describe in their own words the current problem and any relevant history, after which an interviewer may ask questions to address specific diagnostic criteria

Question 22

Mental status exam

Answer 22

a quick assessment of how the client is functioning at the time of evaluation

Question 23

Crisis Interview

Answer 23

a clinical interview designed not only to understand a problem demanding urgent attention, but also to provide immediate intervention

Question 24

Quieting yourself

Answer 24

the quieting of the interviewer’s internal, self-directed thinking pattern

Question 25

Assessment

Answer 25

a testing method that uses a number of techniques to find hypotheses about individual

Question 26

Clinical Interview

Answer 26

a face-to-face conversation between a clinician and a client that aims to gather information for diagnosis and treatment

Question 27

Clinical Utility

Answer 27

the likelihood of a test or measure to improve a patient’s health outcome

Question 28

Nondirective psychology

Answer 28

mental health treatment approach that focuses on helping clients gain insight into themselves

Question 29

Paraphrasing

Answer 29

expressing someone else’s ideas in your own voice, while keeping the same essential meaning.

Question 30

reliability

Answer 30

a measure of how consistent the results of a study are

Question 31

validity

Answer 31

a measure of how well a test or measurement tool measures what it claims to measure