Chapter 8

Question 1

organizational culture

Answer 1

system of shared beliefs and values that develops within an organization and guides the behavior of its members
CORPORATE CULTURE

Question 2

Culture PLUS structure

VSCSCA

Answer 2

Vision
Strategy
Culture
Structure & internal practives
Collective attitudes & behaviors
Achievements and goals

Question 3

Competing Values Framwork

Answer 3

CLAN-COLLABORATE
HIERARCHY-CONTROL
ADHOCRACY-CREATE
MARKET-COMPETE

Question 4

Level 1

Answer 4

OBSERVABLE ARTIFACTS

manner of dress, awards, myths and stories about company

Question 5

Level 2

Answer 5

Espoused Values
-stated values and norms preferred by an organization

Enacted
-represent the values and norms actually exhibited in the organization

Question 6

Level 3

Answer 6

BASIC ASSUMPTIONS
Core values of organizations culture
-those taken for granted and highly resistant to change

Question 7

Four functions of culture

OSCS

Answer 7

Organizational identity
Sense-Making Device
Collective commitment
Social System Stability

Question 8

Three perspectives

Answer 8

Strength
Fit
Adaptive-LONG TERM

Question 9

Integration

Answer 9

tendency of the parts of an organization to dram together to achieve a common purpose

Question 10

Differentiation

Answer 10

Disperse and fragment

Question 11

Stages in life

Answer 11

Birth-organization is created
Youth-growth and expanded
Mid-evolving
Maturity-bureaucratic, large

Question 12

Mechanistic VS. Organic

Answer 12

Mechanistic

• centralized
• many rules
• specialized tasks
• formalized communication
• few teams or task forces

ORGANIC
-shared
decentralized
-few rules

Question 13

SIMPLE structure

Answer 13

centralized

Question 14

FUNCTIONAL structure

Answer 14

similar occupational specialities are put together in formal groups

Question 15

DIVISIONAL structure

Answer 15

diverse occupational specialities are put together in formal groups by GEOGRAPHIC regions

Question 16

MATRIX structure

Answer 16

combines functional and divisional chains of command in a grid so that there are two command structures
VERTICAL AND HORIZONTAL

Question 17

HORIZONTAL structures

Answer 17

TEAMS or WORKSGROUPS

Question 18

HOLLOW OR NETWORK structure

Answer 18

central core of key functions and outsources other functions to vendors who can do them CHEAPER OR FASTER

Question 19

Boundaryless

Answer 19

organization is a fluid, highly adaptive organization whose members, linked by info tech., come together to collaborate on common tasks

Question 20

MODULAR structure

Answer 20

FIRMS assembles product chunks, or modules provided by outside contractors

Question 21

centralized authortiy

Answer 21

higher level

Question 22

decentrailed

Answer 22

middle

Question 23

Line and Staff

Answer 23

BOARD OF DIRECTORS
Chief
Prez