Chapter 13 Flashcards
Work teams for 4 purposes
advice teams
production teams
project teams
action teams
5 stages of group and team development
forming storming norming performing adjourning
Forming
process of getting oriented and getting acquainted
storming
leaders should encourage members to suggest ideas, voice disagreements, and work through their conflicts about tasks and goals.
Norming
conflicts are resolved, close relationships develop, and unity and harmony emerge.
Performing
members concentrate on solving problems and completing the assigned tasks
adjourning
members prepare for disbandment
building effective teams
cooperating-efoorts are systematically integrated to achieve a collective objective
Trust-reciprocal faith in others’ intentions & behaviors
Cohesiveness-tendecy of a group or team to stick together
small team
2-9 members
large team
10-16 members
cohesivenesss
tendency of a group or team to stick together
results of groupthink
reduction in alternative ideas
preventing groupthing
allow criticsm
the nature of conflict
process in which one part perceives that its interests are being opposed or negatively affected by another party
the nature of conflict
dysfunctional conflict
-conflict that hinders the organization’s performance or threatens its interest
