Chapter 7: Group Structure Flashcards
Members of larger groups report lower satisfaction due to:
Conflict increases as group size increases
Social inhibition increases as group size increases
e.g., social anxiety can be higher in larger groups
Individual contributions harder to recognize in larger groups
e.g., can reduce identification with group
3 types of tasks
- Additive Tasks
- Disjunctive Tasks
- Conjunctive Tasks
Additive Tasks
Larger groups perform better up to a point, but individual efficiency decreases (building a house)
Performance depends on the sum of individual contributions.
Disjunctive Tasks
Larger groups perform better due to the likelihood of including top performers ((e.g., error detection in coding)
Performance depends on the best member.
Conjunctive Tasks
performance decreases as group size increases because of weak links (assembly-line operations)
Advantages of Diversity
- multiple perspectives
- greater openness to new ideas
- multiple interpretations
- increased creativity
- increased flexibility
- increased problem-solving skills
Disadvantages of Diversity
- ambiguity
- complexity
- confusion
- miscommunication in early stages
- difficulty in reaching a single agreement
Deep diversity
differences in attitudes toward work/goals, harm cohesiveness
Surface diversity
age, gender, race, minimal negative impact or diminishes over time
Roles (definition and 2 types)
positions in a group with a set of expected behaviors attached to them
- Assigned Roles:
o Formally prescribed by the organization to divide labor and responsibility (cashier) - Emergent Roles:
o Develop naturally to meet social-emotional needs or assist in tasks (class clown)