Chapter 7 Flashcards
1
Q
Project objectives must be clearly defined so that we know when the project is over.
True
False
A
True
2
Q
Which of the following is a characteristic of a good objective?
General, not specific
Overly complex
Established within resource bounds
Can violate organizational policies and procedures
A
Established within resource bounds
3
Q
When using the SMART Rule, “R” stands for: Realistic Routine Right Retentive
A
Realistic
4
Q
Which of the following conflicts has the most frequent occurrence for a project manager? Manpower Costs Time Tradeoffs
A
Time
5
Q
Project managers should allow all conflicts to be resolved at the sponsor level
True
False
A
False
6
Q
Which conflict, if it occurs, can have the most serious impact on the team’s performance Schedules Cost Personality clashes Resource availability
A
Personality clashes
7
Q
Factors influencing project priorities can include: The technical risks The nearness of the delivery date The expected profit or savings All of the above
A
All of the above
8
Q
Which of the following conflict resolution modes would a project least likely accept if the conflict was with the project team? Confrontation Compromise Forcing Smoothing
A
Forcing
9
Q
Which of the following conflict resolution modes would a project manager prefer to use for a conflict with superiors? Confrontation Compromise Forcing Smoothing
A
Compromise
10
Q
Emphasizing areas of agreement and deemphasizing areas of non-agreement represents which type of conflict resolution mode? Confrontation Compromise Forcing Smoothing
A
Smoothing
