Chapter 4 Flashcards

1
Q

Most people seem to believe that the number one behavioral issue in project management is multiple-boss reporting.
True
False

A

True

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2
Q
Which of the following is not apersonalattribute of a project manager?
Honesty and integrity
Energy and toughness
Poor coping skills
Decision-making skills
A

Poor coping skills

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3
Q

Project manager selection is usually made by the:
Senior levels of management
Customer’s selection process
Line management based upon cooperation on past projects
Voting by the team members

A

Senior levels of management

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4
Q

Which of the following is a job-related characteristic that a PM should possess or may be expected to possess?
Necessity for feasibility studies
Project’s priority and risks.
Requirement for complex technical expertise
All of the above

A

All of the above

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5
Q

The wrong people are often selected as project managers because of:
A belief that project management maturity comes with age
A belief that someone who knows the customer well will make the best project manager
A belief that entrepreneurial skills are always necessary
All of the above

A

All of the above

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6
Q

It is usually easier to manage one large project on a full-time basis than to manage multiple small projects at the same time.
True
False

A

True

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7
Q
Which of the following is often regarded as the best way to train project managers?
On-the-job-training
Formal education
Seminars
Personal readings
A

On-the-job-training

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8
Q
According to the text, the “next generation” project manager must exhibit skills in all of the following except:
Integration skills
Risk management skills
Wage and salary administration skills
Knowledge of the business
A

Wage and salary administration skills

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9
Q

Which of the following is usually not a major concern for the PM during the organizational staffing process?
Union vs nonunion personnel
Where the resources will come from
Skill level of the resources
Type of organizational structure for the project?

A

Union vs nonunion personnel

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10
Q

Probably the greatest risk to a project manager on a long-term project is to receive the best employees and then:
Have them seek perfection rather than just meeting the requirements
Find that your costs are escalating
Being unable to motivate them.
Losing them to other projects at an inopportune time

A

Losing them to other projects at an inopportune time

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11
Q

In a weak matrix structure, teamwork is not vital for project success because the team members are under the control of their functional manager.
True
False

A

False

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12
Q
Which people generally receive no visibility or credit for a job well done.
Project sponsors
Project managers
Project team members
Functional managers
A

Functional managers

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13
Q

Strange as it may seem, project managers should encourage conflicts to take place during recruitment and staffing.
True
False

A

True

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14
Q

Under which of the following situations should an employee be terminated from the project?
Failure to follow rules, policies and procedures
Failure to accept formal authority
Professionalism more important than company loyalty.
All of the above

A

All of the above

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15
Q

Which of the following is not usually an option for a PM dealing with an incompetent worker?
On-the-spot appraisals
Re-assignment to less critical activities
Removal from the company
Removal from the project

A

Removal from the company

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16
Q

A typical project office (not to be confused with a project management office) responsible for the management of a large project includes the project manager and the:
Project sponsor
Project sponsor and assistant project managers
Assistant project managers
Assistant project managers and functional managers

A

Assistant project managers

17
Q
During the past few years, which project management skill seems to have outpaced all other skills?
Technical skills
Business conceptual skills
Behavioral skills
Problem-solving skills
A

Business conceptual skills

18
Q

Professionally-trained people with advanced degrees often prefer:
To work on project tasks alone
To work in groups with people devoted to their discipline
To work in groups with people not devoted to their discipline
Never to work on project teams

A

To work in groups with people devoted to their discipline

19
Q
Project team members often feel threatened by the possibility of the cancellation of the project. In which organizational form is this threat the greatest?
projectized
Strong matrix
Balanced matrix
Weak matrix
Projectized
A

Projectized

20
Q

Some companies assign employees to a project management position as a lateral transfer move without a salary increase because:
The project is short term in nature
The project maybe cancelled
The employee must demonstrate performance first
The employee reports to a functional organization

A

The employee must demonstrate performance first

21
Q
The person most qualified to assess the overall risk in a work package activity in a project is the:
PM
Sponsor
Team member
Team member and / or line manager
A

Team member and / or line manager

22
Q

Once an employee is assigned to a project, the project manager has the authority to provide team members with work assignments above their pay grade so that they can get promoted.
True
False

A

False

23
Q

Who determines grade level of the employee needed to accomplish a task?
Project sponsor
Project manager
Functional manager
A consensus vote during the project’s kickoff meeting.

A

Functional manager

24
Q

You have just been awarded a contract in which you told the customer that a certain employee would be assigned full time on the project. Once the project begins, you discover that the employee is splitting his time between two projects per the instructions of his functional manager. You should:
Do nothing
Determine the impact on the project and discuss it with the project sponsor
Determine the impact on the project and discuss it with the functional manager
Determine the impact on the project and discuss it with the customer

A

Determine the impact on the project and discuss it with the functional manager

25
Q
After contract award, a customer requests that some of the senior workers in the functional areas be assigned to the project team. You priced out the project assuming the average worker would be assigned and furthermore assumed that the average worker could do the job effectively. You should discuss this first with:
The average workers
The senior workers
The project sponsor
The functional manager
A

The project sponsor