Chapter 6.7 - Human Factors

Question 1

Define Human Factors?

Answer 1

All aspects of human performance which interacts with their working environment.

Question 2

What does the conceptual model SHELL stand for?

Answer 2

• Software.
• Hardware.
• Environment.
• Liveware (ATC/Instructor).
• Liveware (Individual/Pilot).

Question 3

Define Stress?

Answer 3

Factors which can affect the performance of a Pilot.

Question 4

Define Arousal?

Answer 4

State of being awake.

Question 5

Name two types of Stress?

Answer 5

• Acute.

- Chronic.

Question 6

What is the name for the type of Stress linked to a short term nature?

Answer 6

Acute.

Question 7

What is the name for the type of Stress linked to a long term nature?

Answer 7

Chronic.

Question 8

Name three Stressors in Aviation?

Answer 8

• Physiological.
• Psychological.
• Environmental.

Question 9

Name four Long-range Life Stress Management techniques?

Answer 9

• A program of physical exercise.
• Life organisation.
• Assessment of yourself (strengths and weaknesses).
• Avoid stressful situations.

Question 10

When should a Go/No-Go decision be made?

Answer 10

Before Each Flight.

Question 11

True or False. As well as a pre-flight inspection, a Pilot should pre-flight themselves?

Answer 11

True.

Question 12

True or False. Fatigue is only associated with Physical means?

Answer 12

False. Can be mental as well.

Question 13

What are the two broad categories of Fatigue?

Answer 13

• Acute.

- Chronic.

Question 14

Name three ways of minimising Acute Fatigue?

Answer 14

• Adequate Rest.
• Proper Diet.
• Regular Exercise.

Question 15

Name three types of Attention?

Answer 15

• Focused.
• Selective.
• Divided.

Question 16

What are the four phases of Information Processing in order?

Answer 16

• Phase 1 = Sensation.
• Phase 2 = Perception.
• Phase 3 = Decision.
• Phase 4 = Response.

Question 17

True or False. Attitude can’t be changed or modified?

Answer 17

False.

Question 18

Name five hazardous attitudes?

Answer 18

• Invulnerability.
• Anti-Authority.
• Impulsivity.
• Mr Macho.
• Resignation.

Question 19

Name four important traits of Personality?

Answer 19

• Temperament.
• Intelligence.
• Emotion.
• Motivation.

Question 20

Name two basic factors on the development of Personality?

Answer 20

• Heredity.

- Environment.

Question 21

Define Behaviour?

Answer 21

The actions and reactions of a person in relation to the environment.

Question 22

True or False. Both Personality and Attitudes affect the way we behave?

Answer 22

True.

Question 23

Name three classifications of Behaviour?

Answer 23

• Skill-based.
• Rule-based.
• Knowledge-based.