Chapter 5 Engaging an Audience

Question 1

Formula for engaging and having effective teaching

Answer 1

1. relevance - help audience see how info is applicable to their life
2. respect
3. participation - active participation, talk with not at

Question 2

adults have a deep need to be ….

Answer 2

self directed

curriculum is built around student’s needs and interests

rescue of highest value in adult education is the learners experience

Question 3

what is the adult’s learners living textbook?

Answer 3

experience

Question 4

FLE should not be a complete ….

Answer 4

share fest - sharing ideas

Question 5

the group leader has an obligation to have more knowledge of what?

Answer 5

the research and subject area

Question 6

what is the ideal learning situation for adults?

Answer 6

to bring the knowledge and facilitation skills of the educator together with the experience and problem solving capacity of the participants

Question 7

there are no ____ _____ to the question of what changes people

Answer 7

simple answers

Question 8

there are some ideas from _____ _______ as to why and how some people change

Answer 8

personality theories

Question 9

who divided the theories of personality into 3 broad categories?

Answer 9

Maddi

Question 10

personality theory: conflict models

Answer 10

by Maddi

the core tendency in humans is to maximize instinctual gratification while minimizing punishment and guilt

this puts humans in conflict with society, which must manage individuals drives if the common good is to be maintained

there is inherent conflict between family members interests or between an individual family member and the family as a whole

the task of FLEs who subscribe to conflict models of human behavior would be to teach family members to gratify their own needs while respecting the needs of others

Question 11

personality theory: consistency models

Answer 11

by Maddi

posit that all humans want to reduce the tension or difference between expectation and reality

suggests that humans seek to maintain a level of activation to which they are accustomed. When people are under activated, they seek more stimulation. When they are over activated, they seek to reduce stimulation

the task of FLEs who subscribe to the consistency model may be to present situations that challenge participants traditional ways of thinking

Question 12

personality theory: fulfillment models

Answer 12

by Maddi

rather than seeing the world as two great forces at odds with each other, fulfillment models focus on one great force, the realization of one’s abilities or the striving toward ideals

suggest that we cannot move to higher levels of functioning when lower needs are gnawing at us

the task of FLEs who subscribe to the fulfillment model to engage the audience is to paint the picture of personal possibilities for participants

Question 13

conflict models remind us that…

Answer 13

there is often conflict within families and classes

Question 14

consistency model encourages us to …

Answer 14

be mindful of the activation levels of class members

Question 15

fulfillment models offer an…

Answer 15

optimistic portrait of personal development that can give us and our participants renewed hope

Question 16

the _____ between the educator and the learner may be more important than the content of the lesson

Answer 16

relationship

Question 17

in family relationships, nothing matters as much as the ___ of the relationship

Answer 17

quality

Question 18

all family life educators will form a unique combo of models to form a ____ ____

Answer 18

personal philosophy

fulfillment model is similar to collaborator or facilitator

Question 19

research confirms that the ____ of relationship matters more than the specific techniques used

Answer 19

quality

Question 20

in the absence of a positive, affirming relationship, ____ is less likely

Answer 20

growth

Question 21

joining a family is…

Answer 21

the relationship building process

Question 22

joining is the glue that holds the…

Answer 22

helping system together

Question 23

6 processes for joining

Answer 23

1. emphasize positive statements reported by family members
   ex- I am impressed with your resilience
2. encourage family members to share their story about themselves
   ex- I appreciate your willingness to share with me
3. note family interactions that reflect strength
   ex- I like the way you involve your family in problem solving
4. emphasize those times that members enjoy together
   ex- it sounds as if your family enjoys watching that show together!
5. reframe problems or negative statements in a more positive way
   ex- your worry was a sign that you really care about your children
6. emphasize what families do well
   ex- please tell us more about how you overcame that challenge

Question 24

there are ____ ______ that require educators to carefully establish a boundary between their educational efforts and the methods of therapy

Answer 24

ethical issues

Question 25

FLE must have more personal depth, but too much depth or intensity risks…

Answer 25

harming participants or scaring them away

participants should be encouraged to tell stories, express feelings and try new behaviors

but if they recount stories of traumatic memories in painful details, it can be damaging

Question 26

Haim Ginott concludes that parents need _____ rather than ___; they are not mentally ill - they are merely uninformed

Answer 26

education

therapy

Question 27

family involvement model

Answer 27

level 1: minimal emphasis on family might include a parent- teacher conference where school conveys policy or info

level 2: info and advice is the level at which the educator undertakes training of the recipients

level 3: feelings and support add to the info of level 2, the processing of feelings. this is not the intense processing of personal and painful experience. this is the level on which much of FLE takes place

level 4: brief focused intervention which represents the upper boundary of FLE. this is practiced by a minority of professionals who choose to work with special populations who seek special training in family assessment and basic family interventions

level 5: family therapy, which is beyond the scope of FLE

Question 28

ginott spent years working with _____ and _____ using _____

Answer 28

children and parents using play therapy

Question 29

ginott developed principles of working with parents that combines principles of _____ with _____

Answer 29

trust building with emotional education

Question 30

ginott’s method stage 1

Answer 30

stage 1: recitation
participants are encouraged to talk about their challenging experiences as parents or partners

• this allows participants to discover that all people have problems, and its allows the educator to model attention, understanding and acceptance
• many people have never had someone sensitively listen to them before. its important for participants to be heard and understood
• its important to resist the urge to correct or preach, and be skillful in remaining supportive or encouraging
• objective of this stage is not to teach skills, but to make participants feel VALUED, ACCEPTED, AND UNDERSTOOD

Question 31

ginott’s method: stage 2

Answer 31

stage 2: sensitization

the educator turns the attention of the participants to understanding the feelings of others (ex parents understanding their children)

ex- why might that have been especially difficult for your son?

the educator helps them understood by asking them how they might have felt in a similar situation

everyone has struggles with disappointments. one of the challenges of family life is to apply our own human struggles to understanding how our children and partners feel

while we can never completely understand, we can appreciate how real the pain or joy or confusion is

family life is made more difficult when family members react to each others behavior without taking time to understand

when we feel understood we can work together more effectively

Question 32

ginott’s method: stage 3

Answer 32

stage 3: learning the concepts

at this stage, participants feel understood and valued and they are also more adept at understanding and valuing others

therefore, now they are at a place where they can learn the content of the program and apply it to their lives most effectively

the educator may even invite participants to customize the principles of the program to their family realities

Question 33

ginott’s method: stage 4

Answer 33

stage 4: teach and practice skills

participants learn how to use their new skills and get practice in applying the principles through class discussions and real life practice

a wise educator will not try to be source of all answers but will ask participants for their ideas. for every situation there are many ways of responding

if skills are thought of as tools in tool box, then it is important for participants to have many diff tools and to know how to use them

Question 34

some participants may become _____ or ___

Answer 34

angry or hostile

Question 35

some angry participants may benefit from ____

Answer 35

individual therapy

Question 36

educators are strongly encouraged to provide ______ to trained professionals

Answer 36

appropriate referrals

Question 37

tips for bringing out participants best

Answer 37

1. educators should feel and show a great respect for the efforts, skills, experiences, and challenges that participants bring
2. educators honor participants and bring out their best self by inviting them to be creative problem solvers
3. there are times when a participant will make a statement that the educator disagrees with. honor the part of the statement that is true while inviting the participant to other possibilities